Customer Analytics Data Analyst (remote)

Job Description

Job Description

100% Remote Role.
Pay: $60-$66.67/hour. W2 only.
Duration: 8 months with extensions based on client need and performance.
Role Overview: We are seeking a detail-oriented Data Analyst to support B2B customer insights and insights analytics projects. This individual should be curious to uncover hidden insights. Knowledge of Customer data platforms is necessary to know which systems product which types of data to provide analytics and executive reporting.Qualifications:B2B Customer Analytics project experience is required. Must possess advanced SQL query ability and expertise with Google Sheets/Excel.Tableau dashboard development experience is required. Ability to use AI tools to automate reporting is needed.Experience with customer data platforms including Salesforce, Gainsight, and Clarizon is preferred.This role requires the ability to find business answers in data. The role leans more towards strategy and customer operations analytics vs number-crunching and data mapping.Bachelor's degree required.Minimum of 3+ years of relevant experience. More experience is welcome.  By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at  Privacy Policy #LI-JC1our data consolidation initiatives. In this role, your primary focus will be mapping and analyzing complex data from disparate systems to build a reliable "single source of truth. " You will bridge the gap between raw data and business intelligence by ensuring our data architecture is clean, consolidated, and perfectly structured for downstream visualization in Tableau. Duties & Responsibilities Data Consolidation & Mapping: Extract, analyze, and consolidate data sets from multiple disparate sources (e.g., CRMs, ERPs, flat files) into a unified, centralized data repository. Single Source of Truth Management: Design and document complex data mapping rules and transformations to establish definitive, standardized definitions for cross-functional business metrics. Dashboard & Report Development: Design, build, and maintain interactive Tableau dashboards and automated reports that translate consolidated data into actionable insights for business stakeholders. Create reports in systems like Gainsight, Clarizen, and Salesforce. KPI Tracking & Analytics: Collaborate with leadership to define key performance indicators (KPIs) and build intuitive reporting structures that monitor business health, trends, and performance. Quality Assurance & Data Cleansing: Perform rigorous data profiling and validation to identify inconsistencies, resolve discrepancies, and ensure data integrity flows seamlessly from the backend systems to the front-end reports. Required Skills Data Visualization & Reporting: Hands-on experience building complex, interactive dashboards in Tableau (or similar BI tools) and translating business requirements into compelling visual data narratives is required. Data Mapping & Integration: Deep expertise in master data management (MDM), data mapping, and ETL/ELT concepts is required. Advanced SQL: High proficiency in writing complex SQL queries to extract, join, and manipulate large datasets across various relational databases is required. Dashboard UI/UX Design: Strong understanding of dashboard design principles and best practices, focusing on end-user experience, optimal chart selection, and minimizing cognitive load is also needed. Analytical Problem Solving: Exceptional ability to untangle messy data structures, spot logical conflicts between systems, and formulate standardized business rules for accurate reporting. Communication: Excellent written and verbal communication skills, with the ability to explain complex data trends and architectural concepts to non-technical stakeholders. Education & Experience Academic Background: Bachelor's degree in Data Analytics, Information Systems, Computer Science, Statistics, or a related quantitative field is required. Professional Experience: 3+ years of dedicated experience in data analysis, data mapping, and hands-on BI reporting/dashboarding is required. Project Experience: Proven track record of successfully contributing to data consolidation or "single source of truth " initiatives, followed by deploying dashboards on top of those datasets. Systems Knowledge: Experience working with cloud data platforms (e.g., Snowflake, BigQuery, AWS) and standard enterprise software databases (e.g., Salesforce, Gainsight, Clarizen). By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at  Privacy Policy