Staff Product Manager, Fleet Experience

Mission Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products. Location and Work Requirements This role is based in our Las Vegas office at 730 E Pilot Road and requires in-office days each week. Key Responsibilities Overall Fleet Operations Tooling Strategy Lead the strategy for unified fleet operations tooling, creating a scalable ecosystem that streams vehicle mission management, health monitoring and customer assistance at every stage of the operational lifecycle. Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value. Command Center Product Ownership Lead the product definition and development for our Command Center fleet operations application, including: Config/deployment In-facility bring-up and launch On-road fleet management Field support Maintenance Technical Product Management & Delivery Author detailed technical product specifications, user stories and acceptance criteria for engineering teams across customer experience and fleet systems. Demonstrate a strong bias for action and a proven ability to drive complex technical projects from concept through launch and iteration in an agile environment. Partner closely with software engineering (cloud, embedded, mobile), hardware engineering, AI/ML and QA teams to ensure features are technically sound, built to specification and delivered on time. Data-Driven Iteration & Optimization Define and meticulously track key performance indicators (KPIs) related to customer satisfaction, engagement, task success rates, operational efficiency and overall experience quality. Qualifications Bachelor's degree in Computer Science, Software Engineering, HCI/Human Factors or a relevant technical field. 5+ years of product management experience with a demonstrable strong technical background, specifically focused on customer-facing software products, operational tools or complex system integrations. Proven history of successfully delivering technically challenging products from initial concept through multiple iterations and commercial launch. Deep understanding of software development lifecycles, agile methodologies and modern software architecture (including cloud-based services and distributed systems). Experience with Human-Machine Interface (HMI) design, in-vehicle infotainment (IVI) systems, mobile application development (iOS/Android), platform/API integrations or operational command and control interfaces. Exceptional ability to translate customer and operator needs into detailed technical requirements and effectively communicate them to engineering teams. Strong analytical and problem-solving skills with meticulous attention to detail. Preferred Qualifications Direct experience in the autonomous vehicle, automotive technology, ride-sharing or logistics/fleet management industries. Experience with in-vehicle operating systems (e.g., Android Automotive, QNX), display technologies and vehicle communication protocols. Experience defining, building and managing APIs for third-party integrations. Experience with cloud platforms (AWS, Azure, GCP) and technologies relevant to fleet management and real-time data processing. Demonstrated ability to work effectively with both embedded/hardware engineering teams and cloud/mobile software engineering teams. Passion for creating innovative, intuitive and delightful user experiences in emerging technology domains for both end-customers and internal operational users. Experience with user research methodologies and usability testing for both consumer-facing and enterprise/operational tools. What We Offer A competitive compensation package, including salary, bonus and equity. A unique opportunity to work on industry-defining technology with a world-class team. A collaborative culture that values innovation, safety and integrity. Significant opportunities for professional growth and development in a fast-moving field. Candidates for certain positions are eligible to participate in our benefits program, which includes medical, dental, vision, 401k with company match, health savings accounts, life insurance, pet insurance and more. Equal Opportunity Employer Motional is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. Salary Range $144,000 — $191,250 USD #J-18808-Ljbffr