Sr Patient Access Associate - Weekends

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift Weekend Shift (United States of America) Position Title Sr Patient Access Associate – Weekends Overview Nebraska Medicine is seeking an individual to join our Access Services team in a front-line, patient-facing role. In this position, you will have a meaningful impact on patients and visitors and often serve as the first impression of Nebraska Medicine. This part‑time, non‑exempt role is benefits eligible and eligible for weekend differential. Position Highlights Work in high-volume, fast-paced, time-sensitive environments Interact with patients face-to-face and at bedside Accurately handle sensitive financial and insurance information in real time Maintain professionalism in stressful or emotionally charged situations Float and cross‑train across departments as needed Schedule Part‑Time (20 hours per week) Saturday: 8:00 AM – 8:30 PM Sunday: 8:00 AM – 4:30 PM Training Schedule Full‑time for the first 3 weeks: Monday‑Friday, 7:00 AM – 3:30 PM Training is required, non‑negotiable, and must be completed before transitioning to the regular schedule. Please only apply if you are able to fully commit. Location Nebraska Medical Center | Nebraska Medicine Omaha, NE Benefits Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Duties Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for the organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre‑registration/pre‑admission, registration/admission, insurance verification, receipting of payments, and patient way‑finding/escorting. Coverage for the position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face‑to‑face and bedside patient contact required. Required Qualifications Minimum of two years of customer service experience. High school education or equivalent. Ability to work in a proactive self‑directed manner. Multi‑tasking and problem‑solving abilities. Strong written and verbal communication skills. Strong communication and organizational skills with an aptitude for detail‑oriented work. Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment. Ability to type 35 WPM with 95% accuracy. Basic Life Support (BLS) certification within six months of hire or transfer date, from an American Heart Association endorsed program (effective for new hires starting January 1 2023 or later). The cost will be funded by the department. Preferred Qualifications Experience in health care, collections, registration, or revenue cycle. Associate's degree in business, healthcare, or related field. Experience in health care revenue cycle functions including insurance or registration. Experience with Microsoft Office products, specifically Word and Excel. Fluency in Spanish (preferred). Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status. #J-18808-Ljbffr Nebraska Medicine