Pool Server (Seasonal)

Pool Server (Seasonal)

Grand Pacific Hotel Services LP - Carlsbad, CA 92008

Overview

Salary Range $16.90 - $16.90 Hourly Position Type Seasonal/Temporary Job Shift Varied

Description

Seasonal Position: March 2026 - September 2026

Position Purpose

To provide service to Sheraton pool guests during our peak seasons and/or according to business levels. They will serve food and beverage to Sheraton pool guests, providing excellent service as required below as well as by the Sheraton Staff SOP. They will help to clean and maintain all areas relating to F&B as well as provide assistance to Bartender and management in the stocking of the bar and supply storage.

Essential Functions

Include but are not limited to:

• Taking orders
• Delivering orders
• Buss and clean pool and dining areas
• Stock all items needed for service, keep inventory and fill out forms to replenish
• See to all guests' needs, ensure they are happy and feel attended to

Average 90% (% of time subject to managers' discretion and will be changed according to the needs of the restaurant and/or bar(s)). Of Time:

1. Circulate poolside and dining area offering service to guests
2. Take and deliver orders
3. Clean area
4. Stock and maintain storage
5. Interact with guests to ensure they are enjoying their poolside experience

Average 10% Of Time:

1. Stock and maintain storage areas
2. Run supplies to and from Sheraton property and kitchen
3. Answer phones for Cabana inquiries
4. Opening and closing procedures (See SOP)

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Additional duties as necessary and assigned.
• Update Purchasing director of stock and supplies needed.
• Maintain multiple lists and inventory and ensure it is up to par daily.
• Multiple trips to load and unload supplies and equipment throughout the shift.
• Close down stations for "off season" times. This includes, but is not limited to:

1. Removal of entire inventory and stock, recording unused items.
2. Deep cleaning of entire operation, sinks, shelving, floors, storage.
3. Store all equipment safely for next season.
4. Lock down of entire operation.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess proficient computational ability.
• Must possess proficient computer and POS usage skills.
• Ability to solve problems and make rational decisions.
• Knowledge of resort food and beverage menus.
• Knowledge of food and alcoholic beverages and be able to describe to guests in detail

Physical Demands

• Most work tasks are performed outdoors. Temperature generally is warm and is not controlled by resort environmental systems; Staff must be able to work in extreme temperatures like freezers (-10°F) and kitchens as well as outdoors for long periods of time (+110°F).
• Must be able to fulfill all job duties and physical demands comfortably while wearing company standard uniform and shoes. Must adhere strictly to dress code as written in Sheraton Pool Dress Code.
• Must present a well groomed and clean appearance in uniform at all times. Must check in with manager on duty prior to shift to pass approval of appearance. Appearance must meet Sheraton Pool associates standards.
• Position requires walking and being on ones feet for most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach different restaurants and other departments of the resort on a timely basis.
• Must be able to exert well-paced ability in outdoor/indoor spaces including sharp inclines/declines.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 35 lbs. on a regular and continuing basis
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Qualifications

Qualification Standards Education

High school or equivalent education required .

Experience

• 2+ years previous experience in a similar or related field preferred.
• Previous experience with Microsoft Word and Excel programs.
• Working knowledge of Micros or comparable system.
• Must possess ability to handle cash transactions quickly and accurately, previous experience in similar position required.

Licenses or Certificates

• San Diego County Food Handlers Certification
• TIPs Certification

Grooming

All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad's standards.

Attendance:

Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Ownership:

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P. , the owner and the employer of all associates working