Dental Office Receptionist - Dental Insurance Experience Required

Job Description

Job Description

Starting compensation will be determined based on a combination of factors, including prior dental front-office experience, depth of knowledge in dental insurance processing, familiarity with practice management software, communication skills, and overall ability to perform the essential duties of the position with accuracy and efficiency.

We recognize that not all experience is equal, and we value candidates who bring strong, hands-on expertise in the full scope of dental administrative operations. Applicants with demonstrated proficiency in insurance verification, benefit breakdowns, claims submission, EOB interpretation, claim follow-up, patient account management, collections, and dental scheduling will be considered for compensation at the higher end of the pay range.

Additional consideration will be given to candidates who have experience working in fast-paced dental environments, multi-provider practices, or offices with high patient volume, where strong organizational skills and the ability to multitask are essential.

Pay Progression & Performance

This position offers opportunities for pay increases based on performance, reliability, accuracy, and growth within the role. Employees who demonstrate strong attention to detail, consistent productivity, excellent patient communication, and mastery of insurance and billing workflows may be eligible for wage adjustments over time.

We value long-term team members and aim to reward consistency, initiative, and professional development.

Benefits May Include:

• Paid time off (PTO) for vacation, personal time, and rest

• Paid vacation days based on tenure and eligibility

• Employee dental benefits, including preventive and restorative care

• Uniforms provided depending on role requirements

• Performance-based bonus opportunities tied to office goals and individual contributions

• Ongoing mentorship and in-office training for insurance, billing, and patient coordination systems

• Opportunities for advancement into lead administrative roles or expanded responsibilities within the practice

We are committed to supporting our team members both professionally and personally. Benefits are designed to promote stability, encourage growth, and reward dedication to patient care and office success.

Schedule

Full-time position: Monday through Friday

This schedule is designed to support consistent patient access while maintaining a balanced workflow for the team, and candidates must be fully available for this workweek structure.

Occasional schedule adjustments may be required based on patient demand, office needs, or special circumstances. Flexibility and reliability are important qualities for success in this role.

Work Environment & Expectations

This position requires a high level of professionalism, attention to detail, and the ability to manage multiple responsibilities in a busy dental office setting. The ideal candidate is organized, dependable, and comfortable working both independently and as part of a collaborative team.

Strong communication skills are essential, as this role involves frequent interaction with patients, insurance companies, and clinical staff. Accuracy in insurance processing, billing, and patient account management is critical to the success of the practice.

We are seeking someone who takes pride in their work, is proactive in solving problems, and is committed to providing a positive experience for every patient.

If you are looking for a stable, rewarding position in a professional dental environment where your skills are valued and your growth is supported, we encourage you to apply.