AI Knowledge Architect for Support Content Systems
Figma
Figma is seeking a Support Content Engineer to own knowledge systems, strategy, and infrastructure for scalable customer experiences. You will design architectures for how knowledge lives, build automated workflows, and ensure both humans and AI access the right information at the right time. This full‑time role can be held from US hubs or remotely within the United States. You will lead a cross‑functional effort to optimize content tools and governance while measuring impact on CSAT and #J-18808-Ljbffr Figma
Vacancy posted 2 days ago
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