Information Technology_USA - USA_Developer

MSP Owner

Shilpa Bajpai

Location

Cleveland, OH - 100% onsite from Day 1

Duration

6 months

Requisition ID

10847346

Role

Siebel, CRM Developer

Skills

Digital: DevOps~ORACLE SQL~Communication~Siebel CRM Technical System Administration (Windows and Unix)

Experience Required

8-10 Years

Role Descriptions

Key Responsibilities:

• Own end-to-end technical strategy and implementation for CRM capabilities (customer onboarding| journeys| sales automation| campaigns| support workflows).
• Lead a team of developers to design| develop and deploy robust| scalable and secure software solutions in compliance with enterprise standards.
• Translate product goals and customer needs into scalable| high-performance architecture and clean code.
• Collaborate with the product owner and squad members to define stories| tasks| and acceptance criteria.
• Provide hands-on engineering leadership write code| conduct code reviews| and remove blockers.
• Drive integration with core banking| data lakes| marketing platforms| and third-party CRM solutions.
• Ensure platform security| performance| compliance| and auditability in line with financial regulations.
• Partner with enterprise architecture| data governance| security| and DevOps teams to align with broader tech strategy.
• Mentor engineers in design patterns| test automation| and clean code practices.
• Support release planning| capacity estimation| and iterative delivery through Agile ceremonies.
• Conduct code reviews to ensure adherence to development standards and improve team skills.
• Provide direction and recommendations on solutions for security vulnerabilities.
• Identify performance bottlenecks and implement solutions to ensure system scalability| reliability| availability.
• Drive high standards for code quality| testing and documentation.
• Provide recommendations for tools and develop plans and strategies to improve overall hygiene for code development| delivery and release practices.
• Continue to develop a culture of modern software development practices.
• Own the applications and operational system tasks associated with the applications.
• Ensure seamless communication between development teams| other departments such as QA| Enterprise Architecture etc.
• Ensure timely delivery and continuous improvement.

Skills

Solid experience with Oracle Siebel (25.1 and higher) and exposure / exposure to modern CRM ecosystems (Salesforce| Microsoft Dynamics| Pega| or custom-built platforms)Experience with Siebel installation| ecosystem and infrastructureSolid backend engineering experience (Java/.NET/Node.js preferred). Front-end familiarity (React/Angular) is a plusDeep knowledge of integration patterns: APIs (REST/GraphQL)| messaging (Kafka/MQ)| ETL pipelines.Strong Relational Database experience (SQL| Oracle)Familiarity with customer data platforms (CDPs)| campaign management tools| and personalization engines.