Shoe Mill Assistant Manager

Job Description

Job Description

Shoe Mill, Clackamas Promenade
8616 SE Sunnyside Rd. Clackamas, OR 97015

The Assistant Store Manager is an on site, full-time 40+ per hour a week position, helping to maintain the superior level of customer service Shoe Mill stores are known for. You will have the opportunity to not only assist in managing a best-in-class store and sales team but will also become an expert in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible. The Assistant Store Manager will work closely with the Store Manager and assists in day-to-day store operations.

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River.  We have proudly served the footwear needs of our local communities for more than 40 years.

Every employee strives to exhibit our company core values every day.
- Kind     - Positive     - Helpful     - Responsible     - Motivated     - Integrity     - Team

WHAT WE OFFER OUR EMPLOYEES:
- Full-time position (over 30 hours per week)
- Initial training rat of $18.00 per hour.  Upon completion of training, the position becomes commission-based at 10% of net personal sales.  There's no cap on earnings with unlimited earning potential.  
- This position has a guaranteed minimum hour pay rate.
- Paid vacation and sick time for all employees
- Oregon paid family, medical and safe leave ipolicy
- Health and dental and vision insurance plans available to full-time employees
- Supplemental health and whole Life insurance policies made available to all employees
- Discretionary Profit Sharing Plan
- 401k with company matching 100% up to 4% of plan year compensation.
- Support & education for individual success
- Bonus opportunities every 90 days
- Generous Employee Discount

WHAT YOU'LL DO:
- Open and close the store location.
- Store merchandising
- Maintaining excellent customer service
- Assisting with team communication and morale
- Staff training and supervision
- Inventory management
- Processing and reporting sales transactions
- Store maintenance
- Ensure the store is clean, orderly, and presentable to company standards.
- Maintain a high level of personal sales setting the pace on the sales floor.
- Monitor the actions of each team member to see the same care and consideration are given to each valued customer.
- Inform the staff and customers of any current promotions.
- Create a Daily Action Plan with sales goals, stock, and maintenance assignments.
- Assist the manager with employee training and development, ensuring each team member is onboarded in a consistent manner and remains engaged and positive.
- Have an in-depth understanding of all of the point-of-sale operations, which are vital to the efficient running of the store.
- Ensure accurate processing of each day's transactions and inventory.
- Respond to internal and external requests courteously and efficiently.

WE'RE A GOOD FIT FOR YOU IF YOU'RE::
- An industrious individual who is eager to meet the needs of their team and customer.
- A professional at all times regarding personal and store appearance, as well as team and customer interactions.
- A good communicator with an emphasis on making outstanding first impressions.
- Able to ensure customer satisfaction regardless of the circumstances.
- Able to work well under pressure and handle multiple tasks at once.
- A team player first while assisting with leading and managing a team.
- Open to systems and procedures and able to utilize technology efficiently and effectively.
- Continually interested in learning more about the products and procedures that serve our customers best.
- Able to identify and solve problems professionally as they arise.

EXPERIENCE:
- Retail sales experience required
- Supervisory experience preferred