Operations Support Specialist

Job Description

Job Description

Operations Support Specialist

Accounting HR Business Operations

Location: Santa Ana, CA
Type: Full-Time

Join a Company That Does Things Differently

At  HERO Business, Inc. , we believe healthcare deserves better.

We support hospitals throughout California by keeping critical medical equipment operating safely and reliably. Every hospital bed, ultrasound machine, patient monitor, and biomedical device we service has a direct impact on patient care. While our technicians are on the front lines, our operations team is what keeps everything moving behind the scenes.

We're growing quickly and looking for someone who loves organization, enjoys wearing multiple hats, and wants to become an important part of a high-energy company that's building something special.

This isn't just another accounting job. It's an opportunity to become one of the people that keeps  HERO  running.

What You'll Do

This role supports our accounting, human resources, and daily business operations. Every day is a little different, and that's exactly how we like it.

Accounting & Finance

• Process Accounts Payable and Accounts Receivable
• Prepare customer invoices
• Post payments and reconcile accounts
• Follow up on outstanding invoices and collections
• Maintain accurate financial records in QuickBooks Online
• Assist with monthly reporting and account reconciliations
• Support leadership with various accounting projects

Payroll & Human Resources

• Assist with payroll processing and employee timekeeping
• Coordinate new employee onboarding
• Help administer employee benefits
• Maintain employee records and HR documentation
• Support hiring activities and recruiting coordination
• Assist with compliance and other HR-related tasks

Operations Support

• Provide administrative support to leadership
• Help improve office processes and workflows
• Assist with customer service and internal communications
• Coordinate projects across multiple departments
• Jump in wherever needed to help the team succeed

What We're Looking For

We're looking for someone who enjoys solving problems, stays organized under pressure, and takes pride in getting the details right.

Qualifications

• 3 to 6 years of experience in accounting, bookkeeping, office administration, or operations support
• Experience using QuickBooks Online
• Working knowledge of Accounts Payable, Accounts Receivable, and collections
• Experience assisting with payroll
• Familiarity with HR processes such as onboarding and employee benefits
• Strong organizational and time management skills
• Excellent written and verbal communication
• High attention to detail
• Positive attitude and willingness to learn

You'll Thrive Here If You...

• Like checking things off your to-do list
• Take ownership instead of waiting to be asked
• Love making systems more organized
• Enjoy helping others succeed
• Can switch gears quickly when priorities change
• Want to grow your career as the company grows

Why HERO?

We're not a giant corporation where you're just another employee number.

We're a fast-growing healthcare technology company built around great people, exceptional customer service, and doing the right thing. Our leadership team is accessible, decisions are made quickly, and every employee has the opportunity to make a real impact.

We're building something special, and we're looking for people who want to grow with us.

Benefits

• Competitive compensation
• Paid Time Off
• Paid Holidays
• Medical benefits
• Retirement plan
• Opportunities for advancement
• Supportive, team-first culture
• A company that genuinely invests in its people

Become a HERO.

If you're looking for a career where your work matters, your ideas are valued, and every day brings something new, we'd love to meet you.

Apply today and help us build the future of healthcare technology management.

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Santa Ana, CA 92705 (Required)

Work Location: In person