Court Information Technology Manager - Infrastructure (Open and Promotional)

Court Information Technology Manager – InfrastructureLocated in Redwood City at the Hall of Justice, at the heart of Silicon Valley, the Superior Court of California, County of San Mateo offers an exceptional opportunity to lead mission-critical, public-sector enterprise technology initiatives. We are seeking an experienced, proactive, and technically adept Court Information Technology Manager – Infrastructure.This classification represents a fully engaged "working manager" role. Unlike purely administrative management roles, this position demands direct systems and network engineering participation alongside dedicated technical staff. The operational split is structured as follows:Technical Execution & Systems Engineering (~60%): Direct architecture, engineering implementation, platform transitions, hypervisor clustering, network configurations, perimeter security, and hands-on Tier-3 incident resolution.Project Governance, Strategy & Supervision (~40%): Operational workflow definition, runbook standardization, staff development and evaluations, project management, budgeting/forecasting, and technology vendor management.Supervise, mentor, evaluate, and provide hands-on technical guidance to systems, network, and operational support personnel. Establish structured operational accountability, ticket workflows, and change management using centralized ITSM, knowledge base, and project platforms. Author and institutionalize comprehensive standard operating procedures (SOPs), system runbooks, network topology diagrams, and disaster recovery plans. Manage enterprise hardware/software maintenance agreements, Statements of Work (SOWs), vendor deliverables, and technical solution RFP evaluations. Collaborate with court executive leadership to develop, justify, and monitor capital technology investments and annual operating budgets.Minimum Qualifications & Technical Competencies: Five (5) years of progressive, hands-on experience in enterprise systems engineering, network administration, or IT infrastructure operations. This experience must include at least two (2) years serving in a supervisory, team lead, principal systems engineer, or dedicated infrastructure project lead capacity. Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a closely related discipline. (Additional qualifying hands-on infrastructure engineering experience may substitute for education on a year-for-year basis).Application Screening: Pass/Fail evaluation based strictly on minimum qualifications and technical screening responses submitted in the Supplemental Questionnaire. Panel Examination: Weighted 100%. Structured technical oral examination and scenario evaluation assessing architectural problem-solving, operational leadership, and diagnostic depth.Tentative Recruitment Schedule Final Filing Date: Monday, October 19, 2026 at 11:59 PM PST Application Screening: Week of October 26, 2026 Combined Civil Service and Departmental Panel Interview: Week of November 2, 2026 or November 9, 2026 County of San Mateo, CA