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Customer Service Attendant

$13 - $14 per hour

Sud City Laundry

Job Description

Job Description

⭐ Laundry Pro | Guest Experience Specialist

Starting at $13.00 - $14.00 per hour

Location: Sud City Laundry, 6538 Boca Raton Blvd, Fort Worth, TX 76112

Join Our Team!

Evening Shifts: We are primarily hiring for shifts from 2:00 PM to 11:00 PM, with weekend availability required.

Customer Service: This is a VERY customer service focused position with lots of guest interaction.

Cleaning: There is a lot of cleaning throughout every shift.

Laundry: You'll be folding a lot of laundry, including large Wash & Fold orders.

Physical Activity: You'll be standing and moving for most of your shift.

Independent Work: Most shifts are worked independently, so you must be comfortable working without another employee alongside you.

Phone Requirement: You must have a cell phone with Tap to Pay/NFC capability. Our employee apps require it to start washers and dryers for customer laundry orders.

At Sud City Laundry, we're redefining what a neighborhood laundromat can be. Through exceptional service, spotless facilities, and genuine hospitality, we create an experience our guests look forward to.

What You'll Do

  • Welcome every guest with a friendly, positive attitude and provide outstanding customer service.
  • Wash, dry, fold, and package customer laundry with exceptional care and attention to detail.
  • Help guests choose the right machines and answer questions about our self service, Wash, Dry & Fold, and Pickup & Delivery services.
  • Keep the laundromat spotless by cleaning machines, folding stations, restrooms, and common areas throughout your shift.
  • Process customer transactions using our point of sale system.
  • Restock supplies and help keep the store organized, efficient, and inviting.
  • Work as a team to ensure every guest leaves with a five star experience.

What We're Looking For

  • Friendly, positive, and professional attitude.
  • Dependable with excellent attendance and punctuality.
  • Strong attention to detail and ability to multitask in a fast paced environment.
  • Enjoys cleaning and takes pride in maintaining a beautiful store.
  • Comfortable standing, walking, bending, and lifting up to 40 pounds throughout the day.
  • Weekend availability is required.

Available Shifts - Primarily Evenings and Weekends

Evening: 2:00 PM to 11:00 PM

Vacancy posted 2 days ago
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