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Residential Support Specialist

$21 per hour

Behavioral Health Network

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts . Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.


What We Offer

  • Mission-driven work - help adults with mental health needs build independence and recovery

  • Career growth - one third of our positions are filled through internal promotions

  • Comprehensive benefits - generous PTO, medical/dental/vision, 403(b), tuition reimbursement

  • Supportive environment - training provided, including MAP certification

  • Fast-paced and meaningful work - no two days are the same

*We have 2 positions currently open, one is an 8 am - 4 pm shift in Westfield while the other is 8 am - 4 pm shift in Southwick*

Pay for this role is $21 per hour


What You'll Do


As a Residential Support Specialist in BHN's ACCS (Adult Community Clinical Services) you will provide direct services to individuals served in a 24/7 program that helps individuals meet their goals and reduce hospitalizations. ACCS provides clinical and rehabilitative interventions to aid in clients mental illness recovery. In this role, you will:
  • Monitor individuals' health and well-being, assisting with daily living skills and encouraging independence

  • Provide medication support and document services provided

  • Initiate and support quality of life through empowerment, respect, and dignity

  • Deliver crisis intervention and emergency support as needed

  • Plan and facilitate opportunities for community activities and social engagement

  • Help individuals build and maintain social support networks and relationships

  • Maintain updated credentials through trainings, meetings, and certifications

Who You Are
  • High school diploma or G.E.D. (required)

  • Bilingual in Spanish (preferred)
  • At least three months of experience in human services (preferred)

  • Valid driver's license and reliable vehicle available for working hours (required)

  • Commitment to empowerment, growth, human rights, and community integration

  • Training provided by BHN - no prior certifications required

We Hire for HEART!


Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, how we serve, and how we support one another.


If you're ready to lead a program that makes a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.


Apply today at or email your resume directly to Chris Clinton at View email address on click.appcast.io .
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Vacancy posted 5 days ago
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