Service Manager
$135k - $160kThe Mason Automotive Group
The Service Manager at The Mason Automotive Group oversees all aspects of daily fixed operations to ensure smooth and efficient service department performance. This role is responsible for managing the fixed employee schedule, fostering a winning culture within the team, and overseeing all factory training and testing programs. The Service Manager will also manage technician expectations, optimize customer flow, and maintain high levels of Customer Satisfaction Index (CSI) to enhance overall customer experience. Responsibilities Develop and manage fixed employee schedules; Create and maintain a positive, winning culture within the service team; Oversee and coordinate all factory training and testing programs for employees; Set and manage technician expectations to optimize performance; Manage customer flow to deliver timely and quality service; Monitor and improve Customer Satisfaction Index (CSI) scores; Maintain and grow technician performance and output Manage daily expectations for all fixed employees Create an environmentwhere training and employee growth inspires Manage daily reports and output Requirements Proven experience in automotive service management; Strong leadership and team-building skills; Excellent organizational and scheduling abilities; Knowledge of factory training and certification processes; Ability to manage customer relations and improve CSI; Effective communication and interpersonal skills; Ability to create and send reports daily and monthly Ability to manage factory programs and expectations Benefits Competitive salary range of $135,000.00 - $160,000.00 per year paid weekly; Opportunities for career growth and development; Supportive and dynamic work environment; Comprehensive health and wellness benefits; About the Company The Mason Automotive Group is a leading automotive service provider located in Lugoff, SC. We pride ourselves on delivering exceptional customer service and fostering a collaborative and motivating work environment for our employees. Join our team and be part of a company that values excellence and innovation in the automotive industry. ``` #J-18808-Ljbffr The Mason Automotive Group
$135k - $160k
...The Service Manager at The Mason Automotive Group oversees all aspects of daily fixed operations to ensure smooth and efficient service department performance. This role is responsible for managing the fixed employee schedule, fostering a winning culture within the team...SuggestedWeekly pay- ...locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of...Suggested
$14 - $17 per hour
...The Customer Service Manager at The Mason Automotive Group plays a vital role in ensuring every client has a world-class experience. This energetic and detail-oriented individual will follow up with clients to confirm their satisfaction, maintain strong communication with...SuggestedHourly payWeekly pay$14.16 - $20.58 per hour
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...indescribably great place to work! The Shift Leader’s role is to manage the product, process, and people required to execute a shift.... ...LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently...Full timeTemporary workPart timeLocal areaImmediate startFlexible hoursShift workNight shift$16.5 - $17 per hour
...indescribably great place to work! \n \n The Shift Leader’s role is to manage the product, process, and people required to execute a shift.... ...and Zax LLC guidelines, policies, and procedures \n Ensure service, product quality, and cleanliness standards are consistently...Full timeTemporary workPart timeLocal areaImmediate startFlexible hoursShift workNight shift- ...Job Description Job Description About the Job: As a Shift Manager at Taco Bell Franchisee, Outlaw Enterprises, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. This role is perfect for someone...Flexible hoursShift workDay shiftAfternoon shift
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