CX Strategy Architect - Shape Impactful Customer Journeys
PTP Inc.
A fast-growing system integrator is seeking a CX Business Architect to design and deliver customer experience solutions. The ideal candidate will possess significant consulting experience, particularly in contact centers, and will be responsible for optimizing delivery processes by partnering closely with clients. Join an innovative team that values creativity and commitment in a collaborative work environment. #J-18808-Ljbffr PTP Inc.
- ...integrator that offers strategic customer experience (CX) solutions to our clients.... ...looking for a CX Business Architect to help us design, test,... ...with a beautiful customer journey that achieves results. At PTP... ...to develop business strategies based on analytical skills...CustomerRemote jobFlexible hours
$108k - $135k
...Mid-Market Revenue Architect Austin |... ...understand their teams and customers, automate critical... ...people. We are shaping the future of revenue... ...to make a visible impact. If you want to... ...change management strategy to help customers... ...the entire customer journey...CustomerWork at officeRemote workWork from homeFlexible hours$88k - $110k
...Commercial Revenue Architect Austin |... ...understand their teams and customers, automate critical... ...people. We are shaping the future of revenue... ...to make a visible impact. If you want to... ...change management strategy to help customers... ...the entire customer journey...CustomerWork at officeRemote workWork from homeFlexible hours$150.1k - $227k
...Job Category Customer Success Job Details... .... As a Readiness Architect, you will be... ...the overall product strategy and customer success... ...content is accurate and impactful. Minimum... ...today to not only shape the future - but to... ...Salesforce employment journey. It also applies...CustomerShift work$123.1k - $227k
...Job Category Customer Success Job Details... ...Data Cloud Success Architect, you will play a... ...recommend optimization strategies for technical... ...sharing Your Impact As an Agentforce... ...today to not only shape the future - but... ...Salesforce employment journey. It also applies...CustomerWork experience placementRemote work$141.8k - $232.2k
...The Business Value Architect - Oracle... ...intersection of business strategy, financial modeling... ...enterprise transformation, shaping how Oracle's full... ...into economic impact, operational... .... Partner with customer executives to quantify... ...(ERP, SCM, HR, CX) Oracle Cloud Infrastructure...CustomerTemporary workFlexible hours$123.1k - $227k
...Job Category Customer Success Job Details... ...and technical architects. This team not only... ...Drive Customer Impact - Partner with our... ...architecture, technology strategy, thought... ...today to not only shape the future - but to... ...Salesforce employment journey. It also applies to...CustomerImmediate startWorldwide- ...Lead It Architects - Ai Platforms At Bcg Platinion... ...of the strategic impact we have with our... ...in their digital journeys than what has ever... ...approaches, satisfy customers, and change the... ...change transforming strategies into leading-edge... ...architectural decisions and shape high-quality...Customer
- ...for translating marketing strategy and customer engagement objectives into... ...identities, and non-linear customer journeys. What You Will Do... ...functional requirements. Help shape future audience activation... ...logic. Identify gaps or issues impacting qualification, reach,...Customer
- ...Senior Architect, Enterprise Architecture – Enterprise... ...Enterprise Servicing shapes the enterprise architecture... ...roadmaps that improve customer experience, advocate... ...actionable technology strategy. The architect... ...Unified servicing journeys across digital, voice,...CustomerLocal areaWork from home
$150k
...Senior IT Architect Locations: Atlanta | Austin |... ...the pioneer in business strategy when it was founded in... ...and driving bottom-line impact. To succeed,... ...further in their digital journeys than what has ever been... ...revolutionize approaches, satisfy customers, and change the game...CustomerWork at office- ...alongside your teams and customers - updating workflows,... ...through their DevRev journey, they may identify... ...As a Forward Deployed Architect, you will serve as a hands... ...and implementation strategies, translating business... ...for real-world business impact. What you'll do...Customer
- ...-on-chip visionary, an architect who thrives at the frontier... ...meet? Do you want to shape the compute fabric that... ...that solve high-impact industry problems. Our... ...design principles for custom accelerators, memory hierarchies... ...long-term compute strategy. Customer & Market Alignment...Customer
$3,000 per month
...people who want to be part of our journey. About you We’re looking for an SAP EAM/PM Architect to strengthen our internal... ...comfortableoperating at C-level, shaping strategy and roadmaps. You can... ...part of a team trusted by big customers to deliver big results, so be...CustomerHome officeTrial period$155k - $410k
...driving business growth, shaping the direction of... ...leadership and guidance to architects and developers in the... ...digital integration strategy Assessing current systems... ...applicants that are impacted by the Los Angeles... ...sensitive company or customer information, handling...CustomerFull timeTemporary workWork experience placementH1b$241.1k - $326.1k
...Reliability, and Serviceability (RAS) Architect to drive the RAS strategy for our next-generation SoCs. In... ..., and area (PPA) while meeting customer and market needs Develop and guide... ...with significant opportunities to impact the shape, definition, and culture of the team...CustomerWork at officeLocal area$148k - $238.5k
...distance is no barrier to impact. Our hybrid teams... ...problems, stay close to our customers, and grow together.... ...The Sales Enablement Architect serves as the primary... ...the end-to-end learning journey and "Seller Readiness"... ...Lead the enablement strategy for major product launches...CustomerRemote workVisa sponsorshipWork visa$170k - $200k
...supported, because an amazing customer experience is an... ...thrive. As the Principal Architect, you will engineer and... ...operational impacts of technology decisions... ...architecture including: Routing strategy, ACD and IVR design, API... ...a thought leader for CX Transformation. Provide...CustomerWork experience placementRemote work- ...humans with agents drive customer success together. Here... ...As a MuleSoft Success Architect, you will play a... ...recommend optimization strategies for technical architecture... ...goals and growth. Impact of the Role As a MuleSoft... ...Salesforce employment journey. It also applies to...Customer
- ...humans with agents drive customer success together. Here... ...+ Data Cloud Success Architect, you will play a... ...recommend optimization strategies for technical architecture... ...sharing Your Impact As an Agentforce + Data... ...Apply today to not only shape the future but to redefine...CustomerRemote work
$142.6k - $261.5k
...At EY, we’re all in to shape your future with... ...ServiceNow– ServiceNow AI Architect Manager In the digital... ..., end-to-end AI strategies that address complex business... ...procedures that impact your work area. Exercise... ...to improve our customers’ AI capabilities on the...CustomerSummer holidayWorldwideFlexible hours- ...investment advisory solutions to their clients. Lead with Purpose. Partner with Impact. Kestra is seeking a strategic and innovative Business Architect to help shape our Advisor Tech Strategy. In this pivotal role, you’ll bridge business needs with technology solutions,...Contract work
- Verint Systems, Inc. is hiring a CS Journey & Programs Specialist in Austin, Texas focusing on designing and operationalizing customer journey frameworks. The ideal candidate will create stage-specific resources for Customer Success Managers to enhance customer engagement...Customer
$120k - $160k
Outlive in Austin is looking for a Customer Experience Lead to enhance user onboarding, support, and retention strategies. This strategically pivotal role requires 4-7+ years of experience in customer experience or similar jobs, focusing on building effective frameworks...CustomerWork from home$108.6k
...degrees of appreciation for strategy, processes and various... ...manager, technical architect, and the rest of the... ...and roadmap for the customer for new/changed technology... ...potential impacts on business processes,... ...client’s needs, and help shape the solution. Experience...CustomerContract workFor contractorsWork at officeLocal areaRemote work- ...consecutive years. Join us and shape the future of optical... ...machine learning architect to lead the porting... ..., ensuring customers can seamlessly deploy... ...implement quantization strategies to migrate models from... ...optimization and driving impact in the semiconductor industry...CustomerFull time
- Senior/Lead Data Analyst - CX Strategy & Insights Location: Anywhere Type: Contract... ...Strategy & Insights to own end‑to‑end journey analytics and customer experience measurement across... ..., actions in progress, and expected impact. Own structured work tracking with...CustomerContract workLocal areaRemote work
- Apple, Inc. in Austin, Texas is looking for an eCommerce Customer Experience (CX) Lead to enhance customer experience on Amazon US. This... ...merchandising, focusing on optimizing the customer journey through strategy and execution. With 12+ years of experience, you will work...Customer
- ...sales organization. Platform Architects serve as escalation points for... ...patterns, integration strategies, and reference architectures.... ...through validation. Translate customer business and technical requirements... ...and maintain reusable, high‑impact technical assets that support...Customer
- ...perspectives. Join us as we shape the future of AI and beyond.... ...THE ROLE: As a Firmware Architect in the AMD Strategic Silicon... ...firmware systems across AMD's custom silicon programs. You will shape... ..., and optimization strategies for low-level control flows....Customer
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Strategy Architect - Shape Impactful Customer Journeys. Be the first to apply!
- customer satisfaction Austin, TX
- customer marketing Austin, TX
- customer project program manager Austin, TX
- customer liaison Austin, TX
- customer retention Austin, TX
- customer insights analyst Austin, TX
- customer engineer Austin, TX
- work from home customer Austin, TX
- chief customer officer
- customer engineer ii

