Customer Service Representative - Sugar Creek

Fifth Third Bank - - Responsibilities: Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation; Deepen relationships by listening to customers' needs and guiding them to meet their financial needs; Perform daily office responsibilities and collaborate with the platform team to keep the office running smoothly; Maintain knowledge of bank policies and procedures and stay up to date on changes; Refer customers to Bankers and business partners for referrals and track outcomes