Administrative Support II

Administrative Support II

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Administrative Support II position.

What we do and how we do it is driven by our four guiding principles:

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

An overview:

The Administrative Support II plays a crucial role in providing clerical assistance for professional staff and engage in complex detailed tasks that support the overall functioning of the agency. The incumbent is responsible for conducting concise fact-finding interviews, organizing essential case information, completing interaction notes, and assigning cases in adherence to agency guidelines. This role involves data entry and various clerical responsibilities, including serving as a receptionist for initial client/public contact both in person and over the phone. Employees in this position are often the first point of contact for citizens, necessitating patience and tact in customer service. Additionally, the work requires the exercise of judgment in the application of prescribed procedures and methods to provide excellent customer service. The work is performed under the supervision of the Human Services Benefit Program Supervisor.

To apply for this position or get more information, click here to view the full posting on its official Virginia state job page.

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs! Click here to learn more about Employee Benefits Click here to learn more about the City's Employee Development Program The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at View email address on click.appcast.io.