Fraud Prevention Specialist

Fraud Prevention Specialist# Fraud Prevention SpecialistNatick, MA 01760## OverviewSalary Range$65,959.00 - $85,142.00 HourlyPosition TypeFull TimeJob ShiftDayCategoryBanking## Description**Position Description****Title:** Fraud Prevention Specialist**Department:** DepositOperations**Reports to:** Fraud Prevention Supervisor**Supervises:** None**Classification:** Non-exempt**Date Prepared:** August 6, 2025**Summary / Objective**Responsible to identify, review, investigate and resolve fraud activity. This includes reviewing transactional activities, respond to internal inquiries and perform preliminary investigations. **Experience & Education Requirements:*** Bachelor’s degree or equivalent work experience* Two or more years of experience in the financial industry or similar environment, such as Customer Service, Operations or Fraud Prevention* Must possess advance computer skills, including but not limited to proficiency in Microsoft office**Specific Job Functions:*** Responsible for maintaining investigations while maintaining proper case follow-up and resolution* Processes daily mobile check deposit files* Process and analyze customer fraud claims including check fraud and Electronic Funds Transfer (EFT) according to regulatory guidelines and Bank policies and procedures* Review and respond to Verafin alerts with the intent of detecting, intercepting, mitigating or preventing fraud* Constantly monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts.* Compose and issue alerts to appropriate departments, based on fraud trends and fraud* Provides support and assistance relative to branch operational activities.* Participates in operational and fraud training meetings. Attends seminars regarding banking industry activities* Keeps informed of relative changes in Bank policies, procedure and products## Qualifications**Required knowledge, skills & abilities:*** Good understanding of bank operations and knowledge of fraud/loss prevention* Effective written and verbal communication skills* Strong analytical skills and attention to detail* Ability to apply critical thinking and problem- solving skills* Ability to build and promote teamwork, to work collaboratively with others* Completion of in-house training programs or other approved training programs* Compliance with BSA regulations as appropriate to the position* Good understanding of spreadsheets* Ability to recognize various issues that may require further research and/or investigation in order to consider possible solutions**Physical Demands and Work Environment:*** Ability to use standard equipment such as computers, phones, photocopiers* Requires manual dexterity and sitting for longer periods of time* Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours**Other Duties**This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required. #J-18808-Ljbffr MutualOne Bank