HR Business Partner

Overview HR Business Partner Position Summary The HR Business Partner is responsible for the delivery of customized service solutions that positively impact the client’s business resulting in client retention and growth. This role completes client services functions for the organization and proactively consults and regularly follows up with clients to develop, implement and monitor Human Resources related deliverables which includes identifying legal requirements affecting Human Resources functions and ensuring client policies, procedures and actions are in compliance. Responsibilities Work with targeted Executive tiered HR-Centric clients with primary focus on compliance related HR needs. Responsible for all aspects of the client’s health, maintenance, and retention; monitor regular payroll trends, consult on products and services, and navigate compliance matters. Work closely with client, sales team and operations departments to ensure a mutually successful transition to Vensure and work to maintain a long-lasting partnership. Travel to perform onsite visits and meet remotely with clients to achieve KPIs, service level and profitability for client. Provide clients customized solutions in accordance with internal standards and HR best practices, prompt issue resolution, timely follow-up and proactive recommendations that enhance communication, productivity, organizational culture and work practices and reduce liability. Develop and implement solutions including, but not limited to, handbooks, job descriptions, performance evaluation systems, compensation plans, and hiring/on-boarding processes. Review accrual plans to ensure they are compliant with federal, state and local laws and regulations. Work with client owners, client appointed contacts and/or on-site supervisors to develop and maintain effective relationships that contribute to client’s success and growth of their business, resulting in high customer satisfaction and retention. Gain knowledge of the client’s business model and drivers, HR practices, goals and objectives and provide information and best practices to reduce liability. Identify legal and regulatory compliance concerns related to employee relations and partner with clients to conduct employee coaching, counseling, reduction in force decisions, termination analysis, and separation agreements; act as point of communication between affected employee and client when needed. Collaborate with HR Manager and Regional AVP to provide results of completed investigations; conduct exit interviews as needed. Document all client related interactions in the CRM and HRIS in a proper and timely manner. Build, maintain and promote relationships with team members, peers across disciplines, sales staff and other company teams to ensure effective coordination of communications and services affecting clients. Attend webinars, seminars and training to stay up to date on laws and best practices. Other duties as assigned. Knowledge, Skills, and Abilities Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations and related federal, state and local laws and regulations. Working knowledge of multiple HR disciplines, including employee relations, organizational diagnosis, performance management, recruitment, compensation and benefits. Strong verbal and written communication skills and interpersonal effectiveness at all levels and across cultures. Bilingual capabilities (English/Spanish) are preferred. Adheres to KPIs and SOPs according to guidelines; ability to apply change management initiatives to assist in business transformation. Ability to make immediate decisions under pressure or tight deadlines; sound judgment in escalations. Strong ethics, ability to handle confidential information, and effective multi-project management while delivering results. Ability to analyze data, conduct root cause analysis, and prioritize tasks in a high-volume, dynamic environment. Education & Experience Bachelor’s degree in Human Resources, Business Administration or a related field or equivalent work experience is required. Two (2) to four (4) years HR experience. Proficiency with Microsoft Office (Excel, Word, PowerPoint, Teams) and ability to learn other applications. Experience with various HRIS and payroll platforms preferred. PRISM and PEO experience preferred. Physical, Mental, & Communication Demands Physical Demands: Frequently required to sit; occasionally required to stand and walk. Vision requirements include close vision, color vision, and ability to adjust focus. Frequently required to talk and hear. Moderate concentration/intensity and the ability to maintain focus and follow through on issues until resolved. Work Environment: Noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Disclaimer The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor. #J-18808-Ljbffr