Store Customer Service Specialist - Part Time (N Western)

Job Description Part‑time Customer Service Specialist at Store 707497, 7660 N Western Ave, Oklahoma City, OK 73116. This role is essential to the success of our retail stores. You will work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, recommend solutions, and promptly resolve concerns to ensure maximum client satisfaction. You will stay up‑to‑date with product features and maintain high quality visual standards in the store. Job duties may involve contact with customers, including minors, and handling cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. The company requires a criminal background check to protect customers, staff, and the public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships with wholesale and retail customers. Process sales transactions accurately and consistently with policies and procedures. Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Maintain precise work order files and formulas. Pull appropriate products from the sales floor or warehouse. Tint and mix products, as needed, to customer specifications. Stock shelves and set up displays. Clean store equipment. Load/unload delivery trucks. Assist in making deliveries, as needed. Maintain in‑stock and presentable condition of assigned areas. Remain knowledgeable on products and discuss available options. Comply with inventory control procedures. Suggest ways to improve sales. Minimum Requirements Must be at least eighteen (18) years of age. Must be legally authorized to work in the country of employment without requiring sponsorship for a work visa now or in the future. Must have a valid, unrestricted Driver’s License. Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation. Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation. Preferred Qualifications High School diploma or GED. At least one (1) year of experience in a delivery, retail, or customer service position. Previous experience selling paint and paint‑related products. Previous experience operating tinting and mixing equipment. Ability to read, write, comprehend, and communicate in more than one language, including Spanish. Benefits Health, retirement, and other benefits available to full‑time employees. Flexible scheduling and opportunities to grow and learn. Inclusive team culture and commitment to community. Equal Employment Opportunity Statement Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. The company reserves the right to modify compensation, benefits, and other terms at any time with or without notice, subject to applicable law. #J-18808-Ljbffr Sherwin-Williams