Shelter Advocate

Shelter Advocate Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: Survivor- Centered Social Justice Well-Being Collaboration Integrity Summary of Cornerstone Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at Diversity and Inclusion We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $21.00 - 22.30 Unionized Position: Yes Job Summary The Shelter Advocate provides trauma-informed, survivor-centered advocacy, crisis response, and supportive services to individuals and families impacted by domestic violence, sexual violence, and/or human trafficking/sexual exploitation. This role supports participants accessing 24/7 shelter, crisis line, and walk-in services while fostering a safe, inclusive, and welcoming environment. Advocates provide wraparound support including safety planning, resource coordination, and survivor-led advocacy across multiple systems. Hours/Schedule This is a full-time position requiring flexibility to meet participant and program needs. Position is to fill shift for: Monday-Friday 8am-4pm Schedule may include evenings, weekends, and holidays as assigned. Ability to adjust schedule in response to crisis situations and shelter demands. Expected to maintain consistent and reliable attendance. Experience/Qualifications Bachelor’s degree in social work, psychology, or related field, or equivalent combination of education and experience. Minimum of one year of experience providing direct services in a trauma-informed or crisis response setting. Knowledge of domestic violence, sexual violence, and/or human trafficking dynamics and survivor-centered practices. Strong communication skills with the ability to deescalate crisis situations and engage diverse populations. Proficiency in Microsoft Office, databases, and technology. Valid driver’s license and reliable transportation required. Essential Functions Crisis Response & Advocacy Provide confidential, trauma-informed advocacy, safety planning, and crisis intervention via phone, in person, and walk-in services. Respond to crisis line calls and law enforcement referrals with timely follow-up and support. Screen and coordinate access to emergency shelter when space is available. Maintain consistent engagement with participants through ongoing check-ins and support. Shelter Operations & Resident Support Complete intakes, orient new participants, and communicate shelter expectations and available services. Support residents with daily living needs including cleaning, meal preparation, food portioning, and parenting support. Support unit turnover through cleaning, safety checks, and preparation of spaces for new participants. Collaboration & Program Engagement Work collaboratively with team members to ensure coordinated, survivor-centered services. Participate in team meetings to share updates on participant needs, goals, and barriers. Support onboarding, training, and mentoring of new staff, volunteers, and interns as assigned. Documentation & Compliance Maintain accurate and timely documentation in Apricot and other data systems. Complete required documentation for critical incidents, including mandated reports and safety concerns and additional administrative duties. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Our Benefits Package Includes: Free virtual mental health counseling (for all employees + their families) Free telemedicine (for employees + enrolled family members) 401(k) after 90 days + up to 4% employer match after 1 year Paid parental leave after 1 year of service Medical, dental & vision (eligible first month after 30 days) HSA & FSA options Free basic life & AD&D insurance Free long-term disability Voluntary short-term disability Generous PTO: 168 hours to start (increases after 24 months) 11 paid holidays + 2 floating holidays Paid birthday off EEO Statement Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and affirmative Action Employer. #J-18808-Ljbffr