Customer Success Manager

Job Description Customer Success Manager is the bridge between sales and customer success. You'll provide support for transitioning prospects into active users, often acting as a go‑between with other departments within the company, such as marketing or product management. You will be a strategic and supportive partner for our customers at every stage of the buying process. You'll be focused on building loyalty to ensure long‑term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals. You have a thirst for knowledge, the ability to learn quickly and to grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. As a Customer Success Manager, you are the point of contact for customers who are looking to buy products and services, and you are the primary contact for customers throughout the lifespan of the account. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers. You will also manage the team of our sales managers. Compensation & Benefits Monthly base pay: 4000 USDT 50% of sales you generate goes back to you. 20% of sales your team generates goes back to you. 200 USDT weekly bonus if you generate sales over 3000 USDT in a week. 200 USDT weekly bonus if your team generates over 15000 USDT in a week. 1000 USDT monthly bonus if you are the top Success Manager of the month. Paid internet, paid gym, free education courses. Qualifications Proven experience in Sales and Customer Success role, more than 3 years. Tech‑savvy. Strong business ethics and B2B communication skills. Experience managing a team – more than 3 years. Understanding of crypto. Understanding of Anti‑Fraud. EEO Statement Our commitment is that every applicant will be evaluated according to their skills, regardless of age, socio‑economic status, gender identity, race, ethnicity, sexual orientation, disability status or religion. #J-18808-Ljbffr