Network Technician

Job Title

Employment Eligibility Statement: Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Qualifications

• Four (4) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.

• Experienced in racking, stacking, cabling and decommissioning of network hardware devices.

• Experienced in Site Services support for network device maintenance and support (console/remote)

• IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ( "IPT"), and Radio Frequency ( "RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ( "VSATs").

Responsibilities

• Respond to ServiceNow incident tickets.

• Patching cable installation and recovery.

• Installing power leads.

• Installing, removing or swapping equipment.

• Locating and or identifying network circuits and tagging the demark location.

• Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.

• Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

• Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

• Troubleshooting and patching power cables;

• Identifying a switch port location;

• Pinging key Devices and performing DNS lookups

• Troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site

• Assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).

• Perform IMAC activities for end user business LAN and voice devices.

• Adhere to Company change management procedures and practices.

• Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).

• Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.

• Provide smarthands support for other telecommunications infrastructure, including, but not limited to:

• Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).

• WiFi and BLE systems.

• Microwave systems installation, maintenance, troubleshooting and repair.

• Radio systems (HF, VHF, UHF, 2-way, radar,...) installation, maintenance, troubleshooting and repair.

• VSAT installation, maintenance, troubleshooting and repair.

• Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.

• lpWAN (low-power WAN) systems such as LoRaWAN.

• Other IIoT/OT systems.

• Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.

• IP Telephony (IPT) installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).

• Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:

• Company Design and Engineering Teams.

• Global IT Service Desk.

• IT Operations Center (ITOC).

• Telco's.

• Managed service providers.

• Company BU's.

• Support of IT/Telecoms requirements and activities for BUs, Major Capital Projects ( "MCPs")) and Merger, Acquisition, and Divestiture ( "MAD") projects as guided and required by the network team.

• Participate, as requested, in Root Cause Analysis, post incidents.

Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.