Health Information Management Clerk

Job DescriptionAt Highland Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time OffEmployee Assistance Program – mental, physical, and financial wellness assistanceTuition Reimbursement/Assistance for qualified applicantsAnd much more...People are our passion and purpose. Highland Springs is a 72 bed hospital located in Highland Hills, OH and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.Minimum Education: High school diploma or equivalent requiredEssential Functions:Ensures appropriate Emergency Room charts have EMS reports attached timely.Responsible for helping all customers that come to the window in a timely and courteous manner.Preps charts for scanning according to the productivity standards.Scans medical records according to the daily productivity standards as appropriate.Performs quality control checks on previously scanned reports as deemed appropriate.Maintains HIPAA standards at all times.Receives calls to the department and routes them accordingly.Analyzes assigned records time permittingLog all records in designated log book that have been shredded.Reviews all patient requests for Patient Portal access.Highland Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.