Patient Case Specialist, Full time - Days

Patient Case Specialist

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Patient Case Specialist with our Patient Access Services Department. We are committed to a patient-centric, efficient health care delivery system that focuses on quality, safety, service, and operational excellence. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

The Patient Case Specialist will perform all pre-admission, admission, verification, pre-certification, financial, reception desk, expiration desk and ADT functions.

Essential Job Functions

• Performs a thorough analysis of patient's financial data
• Determines and meets requirements of third-party payors to secure reimbursement for inpatient services
• Documents all account activity to insure proper billing
• Captures complete and accurate patient demographic and insurance information for inpatient admissions
• Determines patient's liability; discusses liability with patient to secure payment
• Cross-trains to all Admission Services functions
• Performs other duties as requested by senior management

Required Qualifications

• A completed Bachelor's degree and/or 3 or more years of relevant experience
• Good communication skills - verbal and written
• Candidate must be able to interact effectively with a variety of internal and external customers with tact, discretion, and courtesy
• Strong mathematical skills are required to calculate patient liability

Preferred Qualifications

• Experience working in a healthcare setting

Position Details:

• Job Type/FTE: Full-Time / 1.0 FTE
• Shift: Days
• Unit/Department: Patient Access Services
• Work Location: Onsite
• CBA Code: 743 Clerical

About Us

We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.