Business Operations Coordinator

Bilingual Business Operations & Compliance CoordinatorPROCON E&C is a growing industrial and commercial construction company supporting multiple projects across the United States. We are hiring a bilingual Business Operations & Compliance Coordinator to help manage the operational and compliance backbone of the company. This role is ideal for a proactive coordinator who can independently follow issues through completion, support insurance and risk administration, and gradually assume selected accounting, compliance, and operational responsibilities from the Business Operations Manager.PROCON is filling one position and is using two alternate role profiles to reach candidates with different strengths. Candidates only need to apply once and may indicate their preferred track.The selected candidate will have a defined primary area, but the role is intentionally cross-functional. Strong candidates with experience in insurance, construction operations, accounting support, payroll compliance, or business systems may receive an expanded scope.Key ResponsibilitiesInsurance, COI & Risk AdministrationCoordinate corporate insurance renewals and maintain exposure data requested by brokers, carriers, and auditorsTrack COIs, endorsements, expiration dates, OCIP/CCIP requirements, business licenses, registrations, and other compliance deadlinesSupport Workers' Compensation, General Liability, Commercial Auto, EPLI, insurance audits, claims, and project closeout documentationCommunicate with brokers, adjusters, vendors, subcontractors, and internal teams to resolve missing or incomplete documentationEscalate coverage, contractual, claim, or compliance issues requiring management reviewAccounting, Payroll & Project Reporting SupportCollect and validate invoices, receipts, card documentation, approvals, project information, and cost codesSupport AP/AR follow-up, account reconciliations, month-end close preparation, and external accountant or audit requestsAssist with payroll reconciliation, prevailing-wage documentation, certified payroll records, fringe-benefit support, and LCPtracker trackingSupport monthly WIP reporting by collecting and validating project costs, billings, budgets, commitments, change orders, and forecast informationFollow up with project teams regarding missing or inconsistent accounting, payroll, certified-payroll, or WIP informationMaintain organized and audit-ready financial, payroll, insurance, and compliance recordsBusiness Operations & Employee SupportCoordinate employee travel, lodging, rental cars, company vehicles, and field logisticsManage onboarding and offboarding checklists, including employee records, accounts, equipment, cards, vehicles, housing, and benefits coordinationSupport PTO tracking, policy acknowledgments, vendor onboarding, and general HR administrationServe as a bilingual operations contact for Korean- and English-speaking employees and field teamsMaintain operational trackers, renewal calendars, and supporting documentationCross-Functional BackupSupport ERP data entry, validation, reporting, data cleanup, system testing, and new system implementationAssist with SOP development, process improvement, workflow documentation, and user supportProvide backup for basic Microsoft 365 requests, equipment coordination, asset tracking, purchasing, and IT ticket follow-upProvide additional support to accounting, finance, insurance, HR, systems, or field operations during month-end, project mobilization, or employee absencesTake ownership of assigned work through completion and communicate status, risks, and required decisions promptlyQualificationsRequiredProfessional proficiency in both Korean and English2+ years of experience in business operations, insurance administration, compliance, accounting support, HR administration, or a related fieldStrong follow-up, organization, documentation, and problem-solving skillsAbility to manage multiple deadlines and communicate directly with employees, vendors, brokers, accountants, and project teamsProficiency in Microsoft Excel, Outlook, Teams, and standard business applicationsHigh level of discretion when handling employee, financial, insurance, and company informationPreferredExperience with commercial insurance, COIs, Workers' Compensation, fleet insurance, OCIP/CCIP, claims, or insurance auditsExperience in construction, industrial services, field operations, or multi-state employmentExperience with AP/AR, expense review, payroll support, certified payroll, or month-end closeExperience with Acumatica, QuickBooks, Procore, WorkforceGo, LCPtracker, or similar systemsBachelor's degree in Business, Accounting, Finance, Risk Management, Human Resources, or a related fieldBenefitsGlobal Health InsurancePaid Time Off (PTO)E-2 Visa & Green Card Sponsorship (for eligible candidates)Performance-Based BonusesCareer growth opportunities in construction accounting and ERP financial managementCompensationJunior Level: $58,000 – $70,000 per yearSenior Level: To be discussed (Salary commensurate with experience and qualifications.)How to Apply Email: View email address on click.appcast.io