Senior Manager, Public Relations & Communications

About UpholdUphold is a financial technology company that believes on-chain services are the future of finance. We provide modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.Uphold integrates with over 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (Transparency Page).Uphold strips away the complexity to open up Web3 finance for everyone.To learn more about Uphold, please visit .About the RoleUphold is looking for a Senior Manager, Public Relations & Communications to own and drive the company's external voice; from proactive media strategy to crisis response and executive visibility. This is a high-visibility role for someone who can operate at two speeds simultaneously: strategic enough to sit with the CEO and shape company narrative, and hands-on enough to draft the release, pitch the reporter, and get the story placed themselves.What You'll DoOwn the PR function end-to-end - strategy, execution, and measurement — across corporate, enterprise, retail and regulatory Build and execute a proactive media strategy that positions Uphold and its leadership as authoritative voices in crypto, fintech, and financial servicesWrite and ship press releases, media statements, byline articles, executive talking points, and messaging frameworks - this is a role that writes, not just directs writingManage rapid-response and crisis communications, particularly around regulatory developments, market volatility, and industry news cycles that move fast in cryptoLeverage and grow existing relationships with crypto, fintech, and financial media (reporters, editors, producers) to secure earned coveragePrep and accompany executives for interviews, panels, and press engagements — including sitting at the table with the CEO on strategic comms decisionsCoordinate cross-functionally with Marketing, Legal, Compliance, and Product to ensure messaging is accurate, timely, and aligned with business prioritiesManage multiple concurrent initiatives - many happening simultaneously Monitor the media and regulatory landscape in real time and advise leadership on positioning and riskWhat You Bring7+ years in PR/communications, with meaningful time in fintech, crypto, or financial servicesEstablished media relationships across crypto-native, fintech, and mainstream financial pressSharp writing skills - you can produce a press release, an executive statement, or a messaging doc that doesn't need heavy editingBias toward action - you thrive juggling multiple fast-moving workstreams rather than waiting for a single clear briefRegulatory fluency - enough grasp of the crypto/fintech regulatory environment to communicate about it accurately and confidently under pressureCalm under fire - crypto news cycles are volatile; you need to be the steady hand when things move fastWhat We OfferInnovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.Development Opportunities: Access training and mentorship programs.Flexibility: Enjoy options to work from home, other locations, or adjust your hours.Inclusive Environment: Value and respect diverse perspectives.Our BenefitsAnnual bonus program based on individual, team and company performance.Generous PTO, healthcare, and employee assistance programs.Engaging events and celebrations.Well-stocked office kitchen with a foodie culture.Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.EEOC EmployerWe're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.DepartmentMarketingEmployment TypeFull-TimeMinimum ExperienceSenior Manager/Supervisor