Senior Event Producer

This is a hybrid role. Applicants must be based in/near Dallas, Houston, San Antonio, Austin, or New Orleans to be considered for this role. We're PRA, the leading destination management company (DMC) with 45+ years of experience across 32+ states and 100+ destinations. We believe destinations have power-and our people unlock its magic. We push past boundaries to transform ideas into business event experiences that connect, inspire, and endure. If you're curious, bold, and ready to build standout experiences, you'll find your place here. Primary Responsibilities Responsible for the logistical management and operational execution of client events and programs, including complex programs for high profile accounts with budgets ranging from $500K-$1M+ Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention Meets with Sales team to go through details of a client's program and serves as primary client contact once event has been contracted Manages program changes during pre-planning and on-site, negotiating and up-selling Responsible for managing the expected gross margin for the event once contracted Orders, confirms and re-confirms all suppliers, develops relationships with supplier/partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc. Ensures deposits for program have been received as contracted and billing is completed Determines Field Staff work assignments, based on program schedule and staffing needs Prepares and distributes trip sheets and any other relevant program information and direction for Field Staff Participates in recruiting and training Field Staff Coordinates and processes all Field Staff paperwork involving compensation including timesheets, expense reports, and pay rate change forms Maintains inventory of field staff uniforms and materials and coordinates purchases of additional uniforms and equipment as required Completion of all program production paperwork, such as trip sheets, check requests, service agreements, invoicing, job costing, expense reports, etc. Assists Experience Designers with program development according to specifications of client Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations Conducts pre-con meetings with client/hotel to review all details of the program as confirmed Keeps Regional and Global Sales Managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives Model teamwork and collaboration, setting the standard for professionalism and operational excellence Develop and implement new processes or improvements to enhance program operations Facilitate training and professional development initiatives, including ongoing skills development for Event Producers in collaboration with leadership Lead department meetings and assign programs in the absence of leadership (ADOE) Qualifications Bachelor's degree, or equivalent relevant experience 4 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs. DMC, corporate incentive travel, hospitality or related experience highly preferred Proven ability to lead operations functions and effectively supervise, develop, and mentor Field Staff Excellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employees Demonstrated success in analyzing and interpreting client requirements, contracts, financial reports, and complex legal documents to mitigate risk and ensure profitability. Skilled at presenting information and responding to questions from clients, supplier partners and hoteliers Ability to multitask and work on multiple programs with different deadlines Must be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partners Deep market knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partners Must be able to work flexible hours including weekends, evenings and holidays Benefits Medical, Dental, and Vision insurance Company-sponsored Life Insurance and Short/Long Term Disability Insurance 401(k) with Match Parental Leave Cell Phone and Home Internet Stipends Paid Vacation Sick Leave Holidays Pet Insurance Flexible Spending Accounts other optional benefit coverages When you join PRA, you'll have the opportunity for a creative, energetic, and inspiring career in sales, creative, operations, production and more. PRA offers you room to grow, create, and step confidently into your next era. #J-18808-Ljbffr