Clinical Support Tech I (NICU)

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve. This position qualifies for our Nursing Support Incentive Program which includes a $5,000 Commitment Incentive paid over a two (2) year commitment. Summary: Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. The NICU is a 21-bed Level IV facility, offering the highest level of care for critically ill and medically fragile newborns. Our expert team—led by board-certified neonatologists and supported by a multidisciplinary group of skilled healthcare professionals—specializes in caring for infants facing prematurity, complex medical conditions, congenital anomalies, and neonatal transitional challenges. Responsibilities Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies. Critically reviews patient care documentation making note of any significant changes in the patient's condition and makes an immediate report to a registered nurse or physician. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re‑stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Reinforces routine teaching given to patients by the registered nurse or physician and documents patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers. Other Information Education Requirements: High School Diploma or General Education Development (GED) Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service Basic Life Support (BLS) certification Professional Experience Requirements: Prior experience not required. Knowledge/Skills and Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent. Job Details Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex NICU Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $18.12 - $25.51 per hour (Hiring Range) Pay offers are determined by experience and internal equity. Work Assignment Type: Onsite Work Schedule: Night Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. Please email View email address on click.appcast.io if you need a reasonable accommodation to search and/or to apply for a career opportunity. #J-18808-Ljbffr