Customer Service Representative
Infotree Global Solutions
Customer Service RepresentativeContact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/Infotree information. Previous experience with computer applications, such as MS Outlook or data entry software.Education/Experience: High school diploma. 0-2 years customer service related experience required.
Vacancy posted 2 days ago
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