DATA ANALYST
The Helmsman Group LLC
Job Title: Data Analyst
Job Type: (Remote)
Job Summary
The Data Analyst Marketing Analytics is responsible for analyzing marketing customer campaign and sales data to measure marketing performance and support data-driven decision-making. This position develops reports and dashboards evaluates campaign effectiveness analyzes customer behavior monitors marketing KPIs and provides actionable insights to improve customer acquisition engagement retention and marketing performance.
Key Responsibilities
Collect clean analyze and interpret marketing and customer data from multiple sources.
Analyze marketing campaign performance across digital social media email search advertising and other channels.
Develop and maintain marketing dashboards reports and performance scorecards.
Track and analyze key marketing KPIs such as leads conversions customer acquisition cost return on ad spend engagement retention and revenue contribution.
Analyze customer acquisition funnels and identify opportunities to improve conversion rates.
Perform customer segmentation based on demographics behavior purchasing patterns engagement or other relevant characteristics.
Analyze customer journeys and identify trends across acquisition conversion engagement and retention stages.
Measure campaign effectiveness and compare performance across channels audiences campaigns and time periods.
Conduct cohort analysis to evaluate customer retention engagement and lifetime value.
Perform marketing attribution analysis to understand the contribution of different channels and touchpoints.
Conduct A/B testing and analyze results to evaluate marketing campaigns messaging offers landing pages and customer experiences.
Develop SQL queries to extract and analyze marketing customer sales and campaign data.
Integrate data from CRM marketing automation advertising web analytics sales and other business systems.
Validate marketing data and investigate discrepancies missing data and tracking issues.
Develop automated reporting processes to improve the efficiency and accuracy of marketing analytics.
Analyze website mobile application email social media and digital advertising performance where applicable.
Monitor marketing spend and analyze campaign costs revenue and return on investment.
Support marketing forecasting budget planning and performance projections.
Conduct competitive market and customer trend analysis using available data.
Identify patterns and insights that can support marketing strategy and campaign planning.
Translate analytical findings into clear recommendations for marketing teams and business leaders.
Present marketing performance insights through dashboards reports presentations and data visualizations.
Collaborate with Marketing Sales Finance Product Customer Success and Data/IT teams.
Maintain data definitions reporting methodologies KPI calculations and analytical documentation.
Support data governance privacy security and responsible use of customer information.
Identify opportunities to improve marketing measurement data quality reporting and analytical processes.
Qualifications
Bachelors degree in Marketing Analytics Data Analytics Statistics Business Economics Mathematics Computer Science or a related field.
25 years of experience in marketing analytics data analysis business intelligence or a related analytical role.
Strong SQL skills and experience working with marketing and customer datasets.
Experience with marketing analytics and reporting tools.
Proficiency with Microsoft Excel and data visualization platforms such as Power BI Tableau or Looker.
Strong understanding of marketing metrics customer funnels conversion analysis and campaign measurement.
Experience with data cleaning validation transformation and analysis.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Ability to translate business and marketing questions into analytical solutions.
Preferred Qualifications
Experience with Google Analytics 4 Adobe Analytics or similar web analytics platforms.
Experience with CRM and marketing automation platforms such as Salesforce HubSpot Marketo or similar systems.
Experience analyzing paid search paid social display email SEO and other digital marketing channels.
Knowledge of marketing attribution methodologies.
Experience with customer lifetime value (CLV/LTV) and customer acquisition cost (CAC) analysis.
Experience with A/B testing and statistical analysis.
Working knowledge of Python or R.
Experience with cloud data platforms such as Snowflake BigQuery Databricks or Azure.
Knowledge of data warehousing ETL/ELT and data integration.
Experience with predictive analytics or customer propensity modeling.
Experience supporting marketing budget and ROI analysis.
Key Skills
Marketing Analytics
Data Analytics
Customer Analytics
Campaign Analytics
SQL
Marketing Performance Analysis
Customer Segmentation
Conversion Funnel Analysis
Marketing Attribution
Customer Lifetime Value
Customer Acquisition Cost
Return on Ad Spend
A/B Testing
Cohort Analysis
Digital Analytics
Web Analytics
CRM Analytics
Power BI / Tableau / Looker
Excel
Python / R
Data Visualization
KPI Development
Forecasting
Marketing ROI Analysis
Core Competencies
Marketing Analytics: Ability to measure and interpret marketing performance across channels campaigns audiences and customer segments.
Customer Insight: Ability to analyze customer behavior and identify patterns that support acquisition engagement conversion and retention strategies.
Analytical Thinking: Ability to turn complex marketing datasets into meaningful insights and actionable information.
Performance Measurement: Ability to establish monitor and interpret marketing KPIs and performance metrics.
Data Visualization: Ability to communicate marketing performance through clear dashboards charts and reports.
Business Acumen: Ability to connect marketing analytics to revenue customer growth profitability and broader business objectives.
Statistical Analysis: Ability to apply appropriate analytical and statistical methods to evaluate campaigns experiments and customer behavior.
Data Quality: Ability to identify and resolve data inconsistencies tracking issues and reporting discrepancies.
Communication: Ability to present analytical findings clearly to marketing leaders business stakeholders and technical teams.
Continuous Improvement: Ability to identify opportunities to improve marketing measurement reporting campaign performance and analytical processes.
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