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DATA ANALYST

Full-time

The Helmsman Group LLC

Job Title: Data Analyst

Job Type: (Remote)

Job Summary

The Data Analyst Marketing Analytics is responsible for analyzing marketing customer campaign and sales data to measure marketing performance and support data-driven decision-making. This position develops reports and dashboards evaluates campaign effectiveness analyzes customer behavior monitors marketing KPIs and provides actionable insights to improve customer acquisition engagement retention and marketing performance.

Key Responsibilities

  • Collect clean analyze and interpret marketing and customer data from multiple sources.

  • Analyze marketing campaign performance across digital social media email search advertising and other channels.

  • Develop and maintain marketing dashboards reports and performance scorecards.

  • Track and analyze key marketing KPIs such as leads conversions customer acquisition cost return on ad spend engagement retention and revenue contribution.

  • Analyze customer acquisition funnels and identify opportunities to improve conversion rates.

  • Perform customer segmentation based on demographics behavior purchasing patterns engagement or other relevant characteristics.

  • Analyze customer journeys and identify trends across acquisition conversion engagement and retention stages.

  • Measure campaign effectiveness and compare performance across channels audiences campaigns and time periods.

  • Conduct cohort analysis to evaluate customer retention engagement and lifetime value.

  • Perform marketing attribution analysis to understand the contribution of different channels and touchpoints.

  • Conduct A/B testing and analyze results to evaluate marketing campaigns messaging offers landing pages and customer experiences.

  • Develop SQL queries to extract and analyze marketing customer sales and campaign data.

  • Integrate data from CRM marketing automation advertising web analytics sales and other business systems.

  • Validate marketing data and investigate discrepancies missing data and tracking issues.

  • Develop automated reporting processes to improve the efficiency and accuracy of marketing analytics.

  • Analyze website mobile application email social media and digital advertising performance where applicable.

  • Monitor marketing spend and analyze campaign costs revenue and return on investment.

  • Support marketing forecasting budget planning and performance projections.

  • Conduct competitive market and customer trend analysis using available data.

  • Identify patterns and insights that can support marketing strategy and campaign planning.

  • Translate analytical findings into clear recommendations for marketing teams and business leaders.

  • Present marketing performance insights through dashboards reports presentations and data visualizations.

  • Collaborate with Marketing Sales Finance Product Customer Success and Data/IT teams.

  • Maintain data definitions reporting methodologies KPI calculations and analytical documentation.

  • Support data governance privacy security and responsible use of customer information.

  • Identify opportunities to improve marketing measurement data quality reporting and analytical processes.

Qualifications

  • Bachelors degree in Marketing Analytics Data Analytics Statistics Business Economics Mathematics Computer Science or a related field.

  • 25 years of experience in marketing analytics data analysis business intelligence or a related analytical role.

  • Strong SQL skills and experience working with marketing and customer datasets.

  • Experience with marketing analytics and reporting tools.

  • Proficiency with Microsoft Excel and data visualization platforms such as Power BI Tableau or Looker.

  • Strong understanding of marketing metrics customer funnels conversion analysis and campaign measurement.

  • Experience with data cleaning validation transformation and analysis.

  • Strong analytical and problem-solving skills.

  • Excellent communication and presentation skills.

  • Ability to translate business and marketing questions into analytical solutions.

Preferred Qualifications

  • Experience with Google Analytics 4 Adobe Analytics or similar web analytics platforms.

  • Experience with CRM and marketing automation platforms such as Salesforce HubSpot Marketo or similar systems.

  • Experience analyzing paid search paid social display email SEO and other digital marketing channels.

  • Knowledge of marketing attribution methodologies.

  • Experience with customer lifetime value (CLV/LTV) and customer acquisition cost (CAC) analysis.

  • Experience with A/B testing and statistical analysis.

  • Working knowledge of Python or R.

  • Experience with cloud data platforms such as Snowflake BigQuery Databricks or Azure.

  • Knowledge of data warehousing ETL/ELT and data integration.

  • Experience with predictive analytics or customer propensity modeling.

  • Experience supporting marketing budget and ROI analysis.

Key Skills

  • Marketing Analytics

  • Data Analytics

  • Customer Analytics

  • Campaign Analytics

  • SQL

  • Marketing Performance Analysis

  • Customer Segmentation

  • Conversion Funnel Analysis

  • Marketing Attribution

  • Customer Lifetime Value

  • Customer Acquisition Cost

  • Return on Ad Spend

  • A/B Testing

  • Cohort Analysis

  • Digital Analytics

  • Web Analytics

  • CRM Analytics

  • Power BI / Tableau / Looker

  • Excel

  • Python / R

  • Data Visualization

  • KPI Development

  • Forecasting

  • Marketing ROI Analysis

Core Competencies

  • Marketing Analytics: Ability to measure and interpret marketing performance across channels campaigns audiences and customer segments.

  • Customer Insight: Ability to analyze customer behavior and identify patterns that support acquisition engagement conversion and retention strategies.

  • Analytical Thinking: Ability to turn complex marketing datasets into meaningful insights and actionable information.

  • Performance Measurement: Ability to establish monitor and interpret marketing KPIs and performance metrics.

  • Data Visualization: Ability to communicate marketing performance through clear dashboards charts and reports.

  • Business Acumen: Ability to connect marketing analytics to revenue customer growth profitability and broader business objectives.

  • Statistical Analysis: Ability to apply appropriate analytical and statistical methods to evaluate campaigns experiments and customer behavior.

  • Data Quality: Ability to identify and resolve data inconsistencies tracking issues and reporting discrepancies.

  • Communication: Ability to present analytical findings clearly to marketing leaders business stakeholders and technical teams.

  • Continuous Improvement: Ability to identify opportunities to improve marketing measurement reporting campaign performance and analytical processes.

Vacancy posted 14 days ago
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