Systems Technician

Skip to content View phone number on click.appcast.io Client Support Careers Let's build something special Build your future with Integris Integris is a place where talented people like you can succeed, grow, and make a real impact. If you’re looking for a career that challenges you, supports you, and gives you the chance to help organizations succeed through future-ready IT, you’re in the right place. Come do your best work with a team that puts people first—always. At Integris, we are redefining what people‑first really means—for clients, communities, and you. Explore open positions People first— always At Integris, “People First” isn’t just a tagline—it’s our very first core value. We invest in our people’s happiness, growth, and well‑being because we know that when our team succeeds, our clients do, too. Whether it’s work/life balance, ongoing learning, or meaningful recognition, we’ve created a workplace where people feel supported, heard, and empowered to do their best work. Our people say it best We’ve been named one of the Best Places to Work by Glassdoor, a recognition based entirely on employee reviews. That means the culture we’re building—one rooted in trust, respect, and innovation—is making a real impact. We’re proud of this honor because it reflects what matters most to us: our people Powered by vimeo embed video generator Room to grow and space to lead As we expand our national network, we’re building the most client‑focused, high‑performing, future‑ready MSP in the country. What does that mean for you? Room to grow, lead, and build the career you’ve been looking for. Whether you’re starting out or stepping into leadership, your next opportunity is waiting here. Explore Integris You belong here At Integris, we are unwavering in our commitment to fostering a culture where every individual feels valued, respected, and integral to our collective success. We believe that true belonging is about creating an environment where each team member can bring their authentic self to work, knowing they are supported and celebrated for their unique contributions. Our dedication to belonging is woven into the fabric of our daily operations, from recruitment and onboarding to professional development and community engagement. We actively cultivate an atmosphere where diverse perspectives are not only welcomed but are essential to our innovation and growth. By prioritizing belonging, we empower our employees to succeed, collaborate, and drive meaningful impact for our clients and communities alike. Together, we are building a workplace where everyone has the opportunity to feel at home. Integris doesn’t just support your success— we provide a competitive edge We go beyond traditional IT management by building strategic IT roadmaps, optimizing IT operations, strengthening cybersecurity, refining cloud solutions, and ensuring compliance—all while enhancing your digital capabilities. Our goal is to transform your organization into a smarter, faster, and more innovative digital powerhouse. Generous time off Start with four weeks of PTO—and grow from there. Every employee begins with four weeks of paid vacation, with more added at years five, ten, and fifteen. We believe rest is essential to great work. Learning & development We’re committed to your growth. You’ll have access to continuous learning and development, career advancement opportunities, certification paths to support your milestones, leadership development programs, and the chance to cross‑train and explore new career paths. Company holidays (plus your day) We offer two full weeks of paid holidays each year, including your birthday off—because celebrating you is part of our culture. Team culture & events We believe in bringing people together—virtually and in person. From happy hours and team retreats to local celebrations, we create moments for connection. Retirement that works for you Our 401(k) plan includes a competitive 4% company match, so you can build your future while you build your career. Fully equipped for success At Integris, we believe you should have everything you need to do your best work. That's why we provide the equipment for your office setup—whether it's a computer, monitors, keyboards, or a mouse. We make sure you're fully equipped to succeed, wherever you work. Comprehensive insurance options We offer a full suite of health benefits, including medical, dental, vision, life, and disability insurance—because your well‑being matters. Our values Our core values drive a culture that promotes accountability and transparency and powers exceptional client experiences across the vertical markets we serve. People first Integris is powered by people, so it’s important we don’t get wrapped up in the wires. Our people always come first. Do the right thing Our name is rooted in integrity. It’s the heart of how we run the business and guides everything we do. Get it done right A single checkbox can make or break our business. No detail is too small. We want to make it right. Own it Every team member owns their part. We take responsibility for our clients and hold each other accountable. Build for better We don’t just build for today—we build for what’s next. Decisions are rooted in purpose, with an eye on long‑term impact. Real impact, right where you live Through our Integris Impact program, we extend “People First” into our communities. With paid volunteer time, team service events, and direct donations, our team has already contributed thousands of hours and over $100,000 in 2024 alone. Are you ready to make your own impact? Join a team that’s shaping the future. From coast to coast, we're looking for bold thinkers fueled by curiosity, team players energized by collaboration, and creators inspired through their imagination. Whether you're just getting started or aiming higher, it starts here. Explore open roles Open positions Back to Job Openings Systems Technician San Francisco CA Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future‑ready managed services , we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. Job Summary The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single end‑user level issues, encompassing personal computer, printer, and Windows application matters. The Systems Technician serves as the initial point of contact for client technical assistance, managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. Job Responsibilities Manage service intake via email and the client portal. Conduct basic troubleshooting for non‑complex issues within single‑user system environments. Document troubleshooting activities accurately within the ticketing system. Support Professional Services with client onsite deployment as needed. Adhere to established client support documentation. Job Qualifications Education/Certification Requirements: Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience. High School Diploma/GED or equivalent qualification. Experience Requirements: Preferably, a minimum of 1 year of service‑related experience. Basic infrastructure and troubleshooting skills. Valid driver's license required. At Integris, we value our team members and offer comprehensive benefits, including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short‑Term and Long‑Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that’s scaling nationally, investing in vertical expertise, and building for better. Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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