Data and Reporting Analyst

Job Description

Job Description

For those who want to keep growing, learning, and evolving, Kelly® hears you! We’re seeking a Data Analyst to support a premier automotive finance corporation in Torrance, CA . This is an excellent opportunity for an analytical, detail-oriented professional who enjoys researching data, identifying trends, and making recommendations that improve customer satisfaction and business operations.

Pay: $30-36/hr

Hours: Monday-Friday 8:30am-5pm

This position is ONSITE in Torrance, CA must be able to commute to Torrance, CA

Why you should apply to be a Data Analyst :
- Join a leading finance corporation that prioritizes compliance and risk management in a dynamic environment.
- Work in a collaborative culture that values teamwork and professional growth.
- Opportunity to engage in special projects that enhance your skills and career trajectory.
- Benefit from a strong focus on employee development and support.

What You’ll Do:

• Collect, analyze, and report consumer complaint data to identify trends, patterns, and opportunities for improvement.
• Conduct root cause analysis and research to determine the underlying causes of customer complaints.
• Develop recommendations to prevent recurring issues and improve customer service processes.
• Monitor and coordinate complaint resolution across corporate and field offices.
• Prepare analytical reports, presentations, and status updates for management and executive leadership.
• Partner with Compliance, Risk, and other departments to support regulatory reporting, audits, and compliance initiatives.
• Analyze Consumer Response System data and support ongoing improvements to policies, procedures, and business processes.
• Provide analytical support and recommendations for process monitoring and continuous improvement.

What We’re Looking For:

• Strong analytical, research, and operational analysis skills.
• Excellent written and verbal communication skills.
• Experience collecting, interpreting, and reporting data.
• Strong attention to detail and problem-solving abilities.
• Ability to prioritize multiple projects and independently manage deadlines.
• Experience with report writing, process improvement, and data analysis.
• Exposure to project management, process flowcharting, or compliance reporting is a plus.
• Ability to communicate complex findings and recommendations to various levels of management.

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.