Parts Advisor

Lithia Chrysler Jeep Dodge Ram Fiat of Tri-Cities

Hiring: Parts Advisor

Pay: Commission with monthly base of $3k. Earning range of $70k-$75k annually.

Schedule: Monday-Friday

Department Hours: Monday-Friday 7:30 am to 6 pm, Saturday 7:30 am to 4 pm and closed Sunday.

This position is located onsite in Kennewick WA and reports to the Parts Manager.

Why Join Our Team?

At Lithia, you'll be part of an inclusive culture where your career can accelerate as fast as we are growing. Whether you're advancing your skills or building a long-term path, Lithia Motors is the place to do it.

Amazing Additional Benefit with Us:

Ask us about our View email address on click.appcast.io program! This is an amazing benefit to you and your family while working with us! This new program allows employees the opportunity to take courses or pursue degrees at NO COST. This includes tuition, books, and technology fees.

What You'll Do:

As a Parts Advisor you will provide vehicle parts and merchandise to customers while providing exceptional customer service.

• Answer telephone and greet customers and vendors.
• Talk with the Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on Service Department and customer requests.
• Receive, unpack, and store parts in appropriate storage areas so they are available when needed.
• Take inventory, maintain records of goods received and keep perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and parts returns.

What You'll Bring

• 1–3 years of experience in automotive parts or service departments, ideally in a dealership setting.
• Enthusiastic about working in a fast-paced dealership
• Work history with automotive parts, vehicle systems, and manufacturer parts catalogs (especially Dodge, Chrysler, Jeep, and RAM)
• ASE Parts Specialist certification is ideal but not required
• We prefer CDK experience.
• Confidence to navigate technology with ease
• We require Bi-Lingual Spanish speaking.
• Confidence in upselling or suggesting related parts or accessories
• Ability manage inventory, track orders, and ensure the accuracy of parts fulfillment
• Clear and professional communication skills with both internal (technicians, service advisors) and external (retail and wholesale customers) stakeholders.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The annual earning potential for this role is $70,000-$75,000 which includes commission on department gross and individual gross profits. Bonuses are based on parts gross achievement and individual manufacturer approvability.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.