Senior Staff Software Engineer, Platform Labs

About the team Platform Labs tackles hard problems, de‑risking strategic technical initiatives for engineering teams across the organization by creating functional proofs of concepts and providing support to integrate them into roadmaps for successful adoption. This team of Staff engineers works on projects in a variety of technical areas in the ServiceNow platform and engineering organization. Each project follows an approach where a problem is observed and researched, a hypothetical solution is proposed, experiments are built and tested, then analyzed, and iterated on. Platform Labs embraces emergent technologies while balancing the feasibility and constraints of operating at ServiceNow's scale. What you get to do in this role The engineering role in Platform Labs provides the opportunity to research and learn, staying abreast of new technologies or adopting tried and tested standards as part of the work. Justifying choices with thorough analysis and discussions is required. Build high‑quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (code reviews, unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high‑quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs. Contribute to the design and implementation of new products and features while also enhancing the existing product suite. Be a mentor for colleagues and help promote knowledge‑sharing. Qualifications 12+ years of programming experience. Ability to learn and explore existing and new technologies with a data‑driven mindset. Experience with cloud native technologies, distributed systems, and platforms. Advanced knowledge of data structures, algorithms, object‑oriented design, design patterns, and performance/scale considerations. Experience with JavaScript and the Web as a platform, reusability, and componentization. Experience with UI frameworks such as Angular, React or Vue. Experience working with relational databases including development, troubleshooting and performance optimization. Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner. Benefits For positions in California (outside of the Bay Area), we offer a base pay of $163,000 - $285,200, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area. Equal Employment Opportunity ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. #J-18808-Ljbffr 6AM City, LLC