Manager, Document Control

QTS Facilities Capital Document Control ManagerIt's exhilarating to find yourself at a pivotal moment in history—and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.And we'd like to invite you to join us.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:Roth and Traditional 401(k) matching contributions with immediate vestingEvery employee is bonus or commission eligibleGenerous PTO, Paid Volunteer Days Plus Floating HolidaysStock Purchase Plan (SPP)11 paid Holidays Annually/Holiday compensation when workedPet and Legal InsuranceQ-Rest Sabbatical ProgramQ-Anniversary Service Award ProgramParental Leave for primary and secondary caregiversMilitary Benefits PackageQTS Charitable Matching Gift ProgramQTS Scholarship for Employee DependentsQTS Crisis FundWellness ProgramTuition Reimbursement ProgramOwns the Facilities Capital document control strategy, standards, and systems for QTS as the owner across the project lifecycle, and leads the team that executes it. The role governs two disciplines end to end: (1) design-document control — defining QTS documentation requirements and verifying that Architects, Engineers, OFCI vendors, and Contractors deliver, review, and revise drawings, submittals, and RFIs to those requirements with a complete, defensible audit trail; and (2) closeout/turnover documentation — defining acceptance criteria for as-builts, O&M manuals, warranties, permits, and asset data, then reviewing, accepting, and transmitting the record set to Technical Operations at Substantial and Final Completion. Embeds document control requirements into A/E and contractor agreements, enforces compliance through project governance and closeout milestones, and safeguards the confidentiality and retention of critical infrastructure records.Job Responsibilities:Establish and govern the enterprise document and information control system that all CPR projects operate within, defining QTS numbering, naming, revision, and metadata standards and confirming each project is set up to them.Maintain the owner's record of all drawings and design documents issued by the design team (A/E) and Contractors through each project stage, with revision and status verified against the contract deliverable list.Govern the owner's RFI, submittal, and design-review workflows — consolidating QTS comments, meeting contractual review windows, verifying teams are working from the current Issued-for-Construction set, and escalating overdue or at-risk items to the Project Team.Define QTS BIM, model, and data deliverable requirements (e.g., Autodesk ACC / BIM 360), verify delivered models and drawing registers meet them, and resolve issues that threaten information flow or audit-trail integrity.Draft and maintain the document control, as-built, and turnover requirement exhibits used in QTS RFPs and A/E, contractor, and vendor agreements, so documentation obligations are contractually enforceable from award.Control access to sensitive site, security, and critical-infrastructure drawings — administering permissions, watermarking, and controlled-distribution rules for internal staff and external partners.Own turnover documentation requirements and acceptance criteria — as-builts, O&M manuals, warranties, permits, and asset data — defining what constitutes an acceptable record set, formally accepting or rejecting submissions from the design team and contractors, and transmitting the approved record set to Technical Operations at Substantial and Final Completion.Enforce delivery of turnover documentation through contract terms and project governance, recommending retention or closeout milestone holds where submissions are incomplete or non-compliant.Partner with Technical Operations to define and verify the asset, equipment, and warranty data required at turnover, ensuring it is delivered in a structured format that loads cleanly into the CMMS / asset management system.Administer records retention, legal hold, audit support, and long-term archiving of capital project documentation — including permits, inspection records, AHJ correspondence, and contract documents — producing records on request for audit, insurance, or claims and disputes.Establish Day-2 / Facilities Capital document control discipline and capture lessons learned at each project stage into the CPR lessons-learned repository.Standards, Governance & Team Leadership:Author and maintain document control guidance, procedures, and administrative standards aligned to QTS protocols — serving as the subject-matter expert for design and closeout documentation across the CPR portfolio.Manage, develop, and set priorities for the Document Control Lead, and provide functional direction and training to Project Administrators, design firms, and contractors on QTS document control standards.Govern user access and permissions across QTS document control platforms, and audit design team and contractor compliance with contractual documentation requirements — driving continuous improvement in standards and project set-up.Represent document control in project governance and gate reviews, reporting documentation compliance and turnover-readiness KPIs into the project reporting cycle.Systems & Integration:Administer and maintain Autodesk Construction Cloud / Forma as the QTS platform of record for project management and document control — owning project set-up, folder and permission structures, naming and revision standards, workflow configuration, and template governance across the CPR portfolio.Govern QTS access and data extraction in contractor-hosted and legacy systems (Procore, SharePoint, Smartsheet) so records of consequence are captured into the platform of record, and ensure controlled design and closeout records flow into Palantir Foundry with accurate metadata and intact audit trail — partnering with the Manager, Data Analytics & Information Management on definitions and integration integrity for downstream Power BI / Tableau reporting.Lead the document control workstream of the ACC / Forma and Palantir Foundry transition — migration scope and record mapping, post-cutover validation, and user adoption — coordinating with document control counterparts across QTS regions in the United States.What You Will Need to Be Successful:Bachelor's degree in Construction Management, Engineering, Information Management, or a related field — or equivalent combination of education and directly related experience.8–10+ years of document control experience on medium-to-large capital construction projects, including 3+ years leading or supervising document control staff.Experience working on the owner's side of capital projects — setting documentation requirements, reviewing and accepting design and contractor deliverables, and administering records retention and turnover to an operations organization.Advanced knowledge of Autodesk Construction Cloud / Forma or a comparable enterprise document management and control platform (essential), including administration, permissions, and workflow configuration — plus SharePoint, Word, and Excel. Experience with Procore or similar contractor-hosted platforms is valued.Demonstrated expertise in design-document control (drawings, submittals, RFIs, revision control) and closeout/handover documentation (as-builts, O&M manuals, warranties).Strong planning and process-management skills with meticulous attention to detail and accuracy.Clear, effective written and verbal communication in English.Nice to Have:ISO 9001 and Internal Audit certifications.Document control, records, or information management certification — such as CDIA+, AIIM Certified Information Professional (CIP), Certified Records Manager (CRM), or an equivalent construction document control credential.PMI certification (PMP or CAPM) or equivalent project management training, with familiarity applying stage