Field Technician - Rental Store

Rental Store Field Technician

The Rental Store Field Technician is responsible for performing service and repair work on equipment while working both independently and as part of a team. This role requires the ability to accurately evaluate, troubleshoot, and repair earthmoving equipment in the field and in shop environments. The Field Technician must successfully complete on-the-job training, classroom instruction, and e-learning. Successful candidates demonstrate initiative, strong teamwork, a commitment to customer service, and a dedication to providing efficient, effective solutions.

Advancement in Technician classification is based on attitude, skill development, and overall job performance.

Essential Responsibilities & Expectations

• Adheres to and follows all applicable and required safety standards and procedures.
• Plans and performs minor repairs using correct tools and procedures.
• Performs the following tasks on engines, hydraulics, transmissions, and electrical components: remove and install; disassemble and reassemble; minor adjustments as needed for service.
• Performs preventative maintenance, diagnostics, and troubleshooting.
• Demonstrates proper use of service information systems.
• Orders and return parts for assigned jobs in timely manner.
• Test and adjust components for optimal performance.
• Works independently in the field as required.
• Must have a valid driver's license to be eligible for hire.

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Behavior Standard

• Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
• Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
• Proper and regular attendance required.

Qualifications

Education

High school diploma or the equivalent

Experience

• A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required.
• Experience using personal computers and basic typing skills required.
• Med Card and CDL preferred.
• MVR (required)

Skills and Competencies

• Intermediate engine, transmission, hydraulic, and electrical diagnostic, and repair skills
• Written and verbal communication skills required.
• Basic computer skills required.

Job Training

• Area specific technical training
• OSHA and MSHA required training.
• Vendor technical sites (Infocast, Liftnet, SIMSi, etc.)

Safety Summary

Working Conditions

• Work typically normally performed in a Service Department shop or on location at customer job sites.
• Exposure to physical risk and all-weather conditions is associated with this position.
• Standing on hard surfaces for extended periods of time often required.

Physical Requirements

• Ability to speak, listen, read, write, and type effectively
• Ability to reach, kneel, grasp, stoop, and perform repetitive motions
• Ability to lift and carry items up to 75 pounds
• Ability to climb on and around heavy equipment
• Ability to drive during daytime and nighttime hours
• Exposure to potential tripping, slipping, and falling hazards
• Work in environments with job site-related hazards
• Exposure to driving-related hazards
• Ability to work effectively in stressful or high-pressure situations

Job Hazards

• Material handling lifting
• Chemicals
• Construction
• Cranes and hoisting
• Noise
• Eye
• Slips and falls
• Moving machinery
• Stationary machinery
• Respiratory
• Laceration
• Amputation
• Strains and sprains
• Heat exhaustion

Thompson Tractor is an Equal Opportunity Employer