Senior Manager, Program Management

Senior Manager, Program Management Job Summary Direct/Manage/Supervise the design and implementation of programsthat carry out the mission of the university. Develop strategiesand goals to create programs offering the greatest impact to thecommunity. Determine short- and long-term program plans to meetorganization goals. Oversee the coordination and daily workactivities of the programs. Represent the interest of assignedprogram participants, both inside and outside of the university.Manage volunteers, members, and staff. Second-level manager. Managethe activities of first-level managers and/or supervisors.Responsible for hiring, firing, performance appraisals, and payreviews. Broad knowledge of the field with proven leadershipskills. Responsibilities Program Leadership & Execution Lead the planning, design, and implementation of assigned programs, ensuring alignment with Goff's mission and strategic priorities Oversee day-to-day program operations, including timelines, logistics, and stakeholder coordination Ensure a high-quality, consistent experience for students, partners, and participants across programs Identify opportunities to improve, scale, or evolve programs based on feedback and outcomes Student Experience & Engagement Support and/or oversee student leaders, ambassadors, or program participants, fostering engagement and development Contribute to creating a cohesive and impactful student experience across programs Partner with internal team members to ensure alignment between program delivery and broader student experience goals Partnerships & External Engagement (scope may vary based on experience) Build and maintain relationships with select community and campus partners to support program success Collaborate with partners to identify opportunities for engagement, projects, or program development Represent Goff in interactions with external stakeholders as appropriate Team & Operational Collaboration Work closely with team members across marketing, operations, and leadership to ensure effective program delivery Contribute to cross-functional efforts that enhance program quality, efficiency, and impact Support coordination of program-related communications, data tracking, and reporting as needed Strategic Contribution & Continuous Improvement Contribute insights and recommendations to strengthen programs and expand Goff's impact Take initiative in identifying gaps, testing new ideas, and advancing opportunities aligned with Goff's mission Adapt to evolving priorities and take on new areas of responsibility as the Institute grows Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience. Preferences Demonstrated ability to take ownership of complex projects and drive them forward with minimal direction Entrepreneurial mindset with comfort operating in a dynamic, evolving environment Strong program or project management experience, ideally in education, nonprofit, or community-based settings Experience working with students, volunteers, or emerging leaders Ability to build and maintain relationships with various stakeholders, including community partners Strong organizational skills with attention to detail and ability to manage multiple priorities Excellent communication skills, both written and verbal Demonstrated alignment with Goff's values, including value creation, collaboration, and a commitment to developing others #J-18808-Ljbffr