Program Manager

Position Summary This position is responsible for developing, managing and implementing a volunteer‑led program strategy for the assigned office service area which includes South Cook County, the southern Chicagoland suburbs and their surrounding areas. The primary goal of this position is to increase constituent access to Alzheimer’s Association care and support programs by significantly growing and strengthening our volunteer base. Measurable outcomes include significant growth in the recruitment, training and supervision of local program volunteers; an increase in the number of constituents served through volunteer‑led community education programs and support groups; increased utilization of the Helpline and web‑based care and the expansion of community‑based education and support programs into disproportionately impacted communities. Additionally, this role will be responsible for leading the Alzheimer’s Association Illinois Chapter’s faith‑based organization engagement across the state as well as planning and leading the Release the Silence: An African American Community Conference which is held annually in April/May. Responsibilities Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support. Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance. Manage and maintain a portfolio of high‑impact community partners using a relationship sales approach to grow the Association’s program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities. Lead and plan efforts regarding community‑based conferences as well as manage conference planning committees. Manage strategy and engagement opportunities with faith‑based organizations in assigned region as well as provide oversight to colleagues across the state in their faith‑based engagement efforts. Create urgency for our cause by promoting a full‑mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities. Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association’s goals, best practices, and core values. Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant‑funded projects (where applicable). Qualifications Bachelor’s degree in related field or equivalent experience. Three‑five years of experience in programs, volunteer and/or team management. Experience in community health and community volunteer mobilization a plus. Knowledge, Skills and Abilities Proven success in building and maintaining key relationships and meeting strategic goals through volunteer‑led initiatives. Able to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create sense of urgency related to dementia awareness as a major health issue and motivate all to action. Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes. Familiarity with a public health approach focused on health promotion and early detection. Experience building rapport/trust, assessing needs and articulating a value proposition. Ability to represent the Association effectively to community partners, community leaders, corporate partners. Excellent written and presentation skills. General knowledge of community health, community‑based organizations and systems. Ability and willingness to work evenings and weekends as required for community‑based programming, volunteer management, Walk to End Alzheimer’s, and other work‑related events. Ability to bend, stoop, lift and transport up to 25 lbs of materials. Strong computer skills, proficient with Microsoft Office products, Google Suite, and social media; experience with, or ability to rapidly learn, Luminate/Convio software. Ability and willingness to travel up to 50% within the assigned territory by car. While most such travel is same day, occasional overnight travel or air travel may be required. Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance. Title Program Manager Position Location Chicago, IL (or surrounding areas) Full Time Based on 37.5 hours minimum per week Position Grade & Compensation Grade 305. The Alzheimer’s Association’s good faith expectation for the salary range for this role is between $70,000 – $75,000. Reports To Senior Manager, Diversity, Equity, and Inclusion Benefits Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long‑term disability, life insurance, long‑term care insurance, tuition reimbursement, generous paid time off, 12 annual holidays and paid family leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week) will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. #J-18808-Ljbffr