Wireless Retail Sales Specialist - Glen Allen, VA

What you will do At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones. We’re here to build real relationships. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. The wage for this position is between $18.00 - $19.00 per hour, plus uncapped commission. This position is classified as modified full‑time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility. Brand Ambassador – you create a welcoming, comfortable store environment where every guest feels valued and model positivity, professionalism, and our core belief that Happy Employees make Happy Customers. Relationship Builder – you build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation, guiding interactions toward solutions that meet guest needs while supporting store performance goals. Product and Services Enthusiast – you confidently sell devices, plans, and services, translating technology into simple, real‑world conversations, staying current on promotions, product updates, and tools, and consistently working toward individual and team performance goals. Account Management – you manage guest appointments and proactively review customer accounts to recommend the best plans and offers, serve as a problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience every time. What You Will Need High school diploma required. Minimum 6 months of retail customer service experience (wireless sales experience preferred). Demonstrated ability to meet or exceed sales goals. Experience operating a POS system with strong attention to transaction accuracy. Proficient with Microsoft Office (Word, Excel, and PowerPoint). Flexible availability, including evenings and weekends. Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items. Pay & Benefits Data Minimum Salary: $36,750 Maximum Salary: $46,200 Benefits Competitive base pay with potential for shift differential, overtime, and bonus pay. Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Medical insurance (98% company‑paid for full‑time employee only coverage). Dental and vision insurance (100% company‑paid for full‑time employee only coverage). 401(k) company match of 100% up to 6% of your pay. Discounted Consumer Cellular wireless phone plan for employees. Paid Time Off (PTO) available following a 30‑day waiting period. 6 company‑paid holidays plus 16 hours of floating holiday accrual per year. Flexible Spending Accounts (FSA) for health care and dependent care expenses. Life and AD&D insurance equal to 1x your annual earnings (100% company‑paid). Long‑Term Disability insurance (100% company‑paid). Employee Assistance Program (100% company‑paid). Employee rewards program. *Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre‑employment background check and drug screen is required. Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io. #J-18808-Ljbffr Consumer Cellular, Inc.