Medical Office Assistant

Medical Office Assistant

Why work at TidalHealth?


Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals - TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.


Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.


Medical Office Assistant Position Summary


The Medical Office Assistant prepares for patient visits by retrieving and organizing patient data, and communicating needs -with provider and care team. Updates patient records to reflect their most up-to-date health metrics and appointments.

• Provides direct patient care including but not limited to:
  • Rooming patients
  • Recording of vital signs to include: height, weight, temperature, blood pressure (manual or automatic), oxygen saturation, and heart rate.
  • Collect specimens and responsible for other point of care testing as required by office location and patient need.
  • Recording and documenting a patient's reason for visit, medications, and medical history.
  • Assists provider with exams and procedures as needed.
• Assures exam rooms are stocked and supplied appropriately.
• Answers telephones and responds according to patient need.
• Provides patient teaching with provider guidance.
• Follows through with patient referrals, completes authorizations, and determines eligibility as needed.
• Demonstrates organizational mission and values with all patient interactions.
• Keeps up to date with Quality and Safety measures
• Participates in team based care

Medical Office Assistant Position Requirements

• Highschool graduate or equivalent
• Physician office experience preferred
• Electronic health record documentation experience preferred
• CNA of Medical Assistant certification preferred

Medical Office Assistant Benefits


Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more!