Customer Service Manager

We are looking for a Customer Service Manager who turns prospects into long-term customers and quotas into milestones. What GrowthTech Solutions is really offering: $123,000 - $180,000 for 6 years of Phone Etiquette, plus growth that does not stall at the door. Key Responsibilities Hand marketing the field intel that sharpens next quarter's ads Frame the innovative ROI a Kent, WA CFO can defend internally Dig into Project Management funnels and fix the step where buyers vanish Mentor junior reps on outreach cadence and objection handling Use Decision Making and Complaint Handling tools to automate and scale outbound efforts What You'll Bring Demonstrated ability to manage competing priorities under tight deadlines Prior experience working on-site in Kent, WA, or willingness to relocate Written communication clear enough to survive a forwarded email chain Practical command of Conflict Resolution, with bonus points for Complaint Handling Familiarity with the rhythms of a fun-loving freelance team GrowthTech Solutions is a small but values-led WA company that punches well above its weight in the sales marketing space. Our Kent team treats every retro like a chance to quietly upgrade how we operate. We frame the offer around growth: $123,000 - $180,000 today, mentorship now, benefits always, and the flexibility to live well in WA. Freshly bumped to active, the Kent, WA role takes applicants today. Your Phone Etiquette story isn't finished, and the next chapter might be a Customer Service Manager role here. #J-18808-Ljbffr