Studio City/Glendale - Area Manager

Studio City/Glendale - Area Manager Sev Laser, Studio City, California, United States About this Position At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin. Our team is made up of skilled professionals who are passionate about what they do, working in a supportive and collaborative environment that encourages creativity and innovation. Position Overview As an Area Manager, you will play a vital role in overseeing daily office operations while fostering a performance‑driven culture. The role requires a strong focus on sales performance, exceptional customer service, and the ability to coach and develop team members in real‑time. You will be responsible for ensuring that our operational standards are met while leading your team to achieve sales goals and enhance the customer experience. Key Responsibilities Sales Management: Drive sales performance by setting ambitious yet achievable goals for the team. Monitor sales figures and trends, providing insights to improve performance. Collaborate with the marketing team to develop promotional strategies that boost sales and customer engagement. Team Leadership & Development: Foster a positive and motivating work environment that emphasizes teamwork and accountability. Engage in coaching in‑the‑moment training, conduct regular one‑on‑one check‑ins, and provide constructive feedback to guide career development. Operational Excellence: Ensure all office tasks are performed efficiently and in accordance with company policies. Maintain inventory levels, assist with ordering supplies, and oversee scheduling to optimize staffing during peak times. Customer Experience: Uphold a high standard of customer service, ensuring team members address client needs effectively. Implement feedback systems to understand satisfaction and identify improvement areas. Handle escalated concerns promptly and professionally. Performance Culture: Lead by example in promoting a performance‑driven culture, celebrate successes, and address challenges. Implement team performance metrics, track progress, and organize training sessions focused on enhancing sales techniques and service excellence. Grassroots Marketing Efforts: Develop and implement grassroots marketing strategies to build brand awareness and foster community relationships. Engage local businesses, organizations, and community events to promote SEV Laser’s services and encourage team involvement in outreach programs. Qualifications Proven experience in a supervisory role, preferably in a sales environment. Strong sales acumen with a track record of driving performance results. Excellent communication and interpersonal skills, with the capability to train and inspire others. Proficiency in office software and data management tools. A customer‑first mindset focused on delivering exceptional service. Work Environment This role is based in our office and involves leading a team dedicated to providing outstanding services to our clients. Your contributions will be essential in driving our sales goals and creating an engaging workplace culture. Salary Information The pay range for this role is: $70,000 – $75,000 USD per year (Glendale, CA) and $70,000 – $75,000 USD per year (Studio City, CA). #J-18808-Ljbffr Sev Laser