Service Manager | Clark County

$31.5 - $33.5 per hour

Full-time

Columbia Credit Union

Lead a Team. Make an Impact. Help Make Life Better.
____________________________________

Why Join Columbia Credit Union?

Join Columbia Credit Union , a trusted community-focused financial institution with $2.5B in assets and 120,000+ members. Recognized as a Best of Clark County and Best in Business winner, we're looking for a member-driven Service Manager to help lead branch operations, develop high-performing employees, and create outstanding member experiences at one of the region's most respected financial institutions.

Pay & Perks

Earning potential: $31.50 - 33.50/hour.
100% employer-paid Medical, Dental & Vision for employees
- $200/ month opt out
401(k) with 100% match up to 6% contribution
Generous PTO, paid holidays, and extended sick leave
Tuition Reimbursement
Check out more of our benefits here!

What You'll Do

Lead, coach, and develop a team of Member Service Associates
Ensure exceptional member service and financial solutions delivery
Oversee daily branch operations, cash handling, security, and compliance
Monitor performance, productivity, and operational accuracy
Support branch growth through member relationship building and product referrals
Conduct employee coaching, training, and performance development
Serve as the branch leader in the absence of the Branch Manager
Ensure adherence to all credit union policies and regulatory requirements
Check out the full Job Description Here!

Must-Have Qualifications

3+ years of banking, credit union, or financial services experience
Experience opening accounts and supporting consumer lending activities
Strong knowledge of financial products, member service, and branch operations
A thorough understanding of unsecured loan products, titled loans, credit cards and Home Equity loan products.
Excellent communication, coaching, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
NMLS license or ability to obtain upon hire

Preferred

Bachelor's degree in Business Administration

____________________________________________

Columbia Credit Union follows all required COVID 19 health protocols

Equal Opportunity Employer/AA

Must be 18 or older to apply

Apply

Vacancy posted 1 day ago

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