Pharmacy Technician

Pharmacy Technician

The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services.

• Deliver excellent customer service and ensure patients are assisted in a timely, professional manner

• Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist

• Assist pharmacists with preparation, filling, and dispensing of medications

• Ensure accuracy in medication dispensing using proper procedures and safety standards

• Maintain appropriate inventory levels and follow safe medication stocking practices

• Communicate updates on medication availability, shortages, and pricing to pharmacy staff

• Adjust priorities based on workload and pharmacist direction

• Process insurance claims, adjudication, and pre-authorizations in a timely manner

• Support 340B program requirements, inventory management, and point-of-sale (POS) systems

• Maintain confidentiality and ensure HIPAA compliance at all times

• Communicate issues that may impact patient flow or pharmacy operations

• Support community initiatives and promote Premier's mission and values

• Participate in Quality Improvement / Quality Assurance (QI/QA) activities

• Perform other duties as assigned

• General knowledge of medications, drug classifications, and prescription interpretation

• Basic understanding of medical terminology and documentation

• Ability to perform basic mathematical calculations accurately

• Strong organizational skills and attention to detail

• Professional demeanor with a positive attitude and strong work ethic

• Excellent customer service skills with empathy and compassion

• Strong verbal and written communication skills

• High ethical standards and commitment to confidentiality

• Alignment with Premier Community HealthCare Group's mission and values

• Registered Pharmacy Technician with the Florida Board of Pharmacy

• High School Diploma or GED required

• One (1) to two (2) years of pharmacy technician experience required

• Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred

• Basic understanding of the 340B Federal Program preferred

• Ability to obtain and maintain Epic certification and annual compliance training

• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally

• Ability to sit for extended periods

• Direct exposure to computer screens

• Possible exposure to contagious or infectious diseases

• Ability to travel between Premier sites as needed