Assistant Staff Analyst, CalAIM Community Support Team

Assistant Staff Analyst, CalAIM Community Support Team

The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for an Assistant Staff Analyst to join the CalAIM Community Supports team. ODR provides interim housing and permanent supportive housing to individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. Clients in ODR jail-based diversion programs are referred to Interim Housing and then to an Intensive Case Management Services (ICMS) provider, who works with the client as they transition from custody to community and on to permanent supportive housing. California Advancing and Innovating Medi-Cal (CalAIM) is a Medicaid waiver initiative that provides housing navigation, tenancy sustaining services, and other services critical to supporting high need homeless individuals with obtaining and maintaining permanent housing. Within the Housing Team, the CalAIM Community Supports team oversees ODR clients who are engaged in the CalAIM Community Supports service through their Medi-Cal Managed Care Plan. The Assistant Staff Analysts will oversee the provision of these services delivered by contracted providers and will act as liaisons to the Health Plans. The Assistant Staff Analyst will report to ODR's CalAIM Community Supports Lead.

Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field and remote. This may change at discretion of DHS.

Funding for this position ends 12/31/2026.

Essential functions of the Assistant Staff Analyst, but not limited to:

• Support the provision of CalAIM Community Supports (CS) program including housing transition navigation, housing tenancy and sustaining services, short term post hospitalization, transitional rent, and housing deposits.
• Regularly checks client medi-cal eligibility and enrollment into Medi-Cal CalAIM Community Supports benefit.
• Complete health plan CalAIM Community supports referral documents and sending them to the health plans while tracking outcomes.
• Check faxes, emails, and health plan portal for communication and referral outcomes.
• Track program referrals through the CHAMP data system, monitor referral outcomes, update CHAMP with outcome information, and ensure data is being shared appropriately between DHS, ICMS Providers, IH Providers and MCPs.
• Work on ad hoc requests for special projects to ensure clients stay active and enrolled in CalAIM Community Supports.
• Coordinate with other team members and provider partners to ensure client information is up to date and current.
• Utilize CHAMP and excel to document referrals and tracking.
• Manage program enrollments and discharges for CalAIM participants.
• Monitor deliverables from all ICMS providers and other Community Support partners and identifies potential data collection roadblocks and provide solutions.
• Monitor data quality and implements data improvement procedures as needed.
• Provides technical assistance to project partners and develops, recommends, and implements project modifications.
• Monitors data quality and implements data improvement procedures as needed.
• Collects all demographic and programmatic data and tracks all participants for quality assurance purposes.
• Assist in evaluating the overall success of the projects and reports findings to project partners and stakeholders.

Job qualifications:

Three years of experience in a staff capacity analyzing and making recommendations for the solution of problems of organization, program, procedure, budget or personnel. One of those years must be in a highly responsible clerical and administrative experience in health care administrative operations for high-risk populations (e.g., homeless, justice-involved, mentally ill, substance use disorder or medically complex) - OR - (B) Researching, studying, and making recommendations to support health or social service programs or policy.health and human services for high-risk populations (e.g. homeless, justice-involved, mentally ill, substance use disorder or medically complex).

• Experience working on CalAIM initiatives, Specialty Mental Health or Substance Use Medi-Cal Billing, or similar is strongly preferred.
• Bilingual Spanish strongly preferred but not mandatory.
• A bachelor's degree or higher from an accredited college or university in Public Health, Public Administration, Business Administration, Healthcare Administration, Healthcare Management, Biostatistics, Epidemiology, Social Work, Community Development, Criminal Justice, or a related field preferred but not mandatory.

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clear the Live Scan process through Los Angeles County.

Other skills, knowledge, and abilities:

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines must be dependable and reliable.

Physical demands:

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling / Fingering: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 35 lbs

Push/Pull: Occasionally - Up to 35 lbs

See: Constantly

Taste/ Smell: Not Applicable

Work environment: General Office Setting, Indoors Temperature Controlled

EEOC statement: It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.