Maintenance Technician

Location Field Reports To Operations Leader Position Purpose Our Field Maintenance Technicians ensure that equipment in our restaurants is maintained in a compliant, reliable, and efficient manner. Key Relationships Restaurant Team District Managers Vendors Corporate Office contacts Primary Accountabilities Diagnose, repair, and maintain HVAC, refrigeration, cooking equipment and related systems. Install and finalize connections to utilities for equipment (plumbing, electrical, gas, steam). Organize work by consulting manufacturer documentation and securing materials. Test, repair, and replace components of foodservice equipment. Perform preventive maintenance, troubleshoot breakdowns and maintain supplies. Maintain equipment records and conduct periodic assessments. Respond to emergencies, nights and weekends. Provide plumbing, electrical and light equipment repair and carpentry functions. Ensure safe work environment and compliance with regulations. Collaborate with management on projects and tasks. Position Specifications 5+ years of experience in the trades. Experience with HVAC, electrical, refrigeration and cooking equipment platforms; valid Commercial Contractor License or equivalent for HVAC. Exceptional customer service and verbal communication skills. Basic knowledge of carpentry and building schematics. Mechanical troubleshooting abilities. Ability to work independently and manage time constraints. Valid driver’s license with good driving record. Must work outdoors on roofs during all seasons. Physical ability to bend, stoop, lift, and climb ladders; lift up to 40 lbs. Ability to work long hours, travel, potential overtime. Availability on-call 24 hours via pager. Manage equipment storage pods, inventories, transportation, and expense records. Core Competencies Customer Focus Initiative Technical Knowledge Decision Making/Problem Solving Communication Flexibility Planning/Organizing Responsibilities Provide exceptional customer service during field service duties. Analyze and troubleshoot high voltage and low voltage electrical systems. Fabricate and install electrical components. Conduct regular maintenance and repairs on industrial electrical equipment. Ensure compliance with safety regulations and protocols. Requirements Previous experience as an industrial electrician or field technician. Strong knowledge of high voltage and low voltage electrical systems. Ability to analyze and diagnose electrical issues. Proficiency in fabricating and installing electrical components. Excellent problem‑solving skills. Strong attention to detail and ability to follow instructions accurately. Ability to work independently and as part of a team. Excellent communication and customer service skills. Note: This position may require occasional travel to different job sites. #J-18808-Ljbffr