Engineer-in-Charge

Job Description

Job Description

Pfeiffer Job Description

Job Title: Engineer-in-Charge (EIC)

Department: Applications & Technology

Reports to: Technical Service Manager

FLSA Status: Exempt

Position Summary / Job Scope

The Engineer in Charge supports in-field activities for abatement systems within the Engineering department. This role focuses on executing troubleshooting tasks, assisting with on-site support, and contributing to projects that improve system reliability and customer satisfaction. Reporting to the Technical Service Manager, the Engineer in Charge works directly with field teams to address technical issues, perform system checks, and follow established procedures for issue resolution. This position is an opportunity to develop technical expertise and grow into more advanced responsibilities through hands-on work and collaboration with senior engineers.

Essential Functions and Major Responsibilities

• Provide on-site technical support and hands-on training for operators and maintenance personnel on abatement systems under the direction of the technical service manager.
• Lead escalated technical issues using structured troubleshooting, root cause analysis, and established diagnostic methods to identify and resolve failures.
• Own and support 8D reports by collecting data, documenting findings, defining root cause, implementing corrective actions, and tracking recurring issues and trends.
• Execute engineering change management projects, system continuous improvement projects, and field implementations, including risk reduction activities and documentation updates.
• Analyze tool and fleet performance data to identify recurring failures, weak signals, and improvement opportunities. Support KPI tracking, reporting, and continuous improvement initiatives.
• Maintain accurate and high-quality documentation including system configurations, procedures, known issues, corrective actions, and resolution records.
• Support and participate in Failure Mode and Effects Analysis (FMEA) activities for hardware and system changes to identify and reduce operational risk before failures occur.
• Track high-priority tools, recurring technical issues, and First of a Kind (FOK) systems until stable operation is achieved. Escalate issues as needed.
• Deliver After Action Reports with documented lessons learned, corrective actions, and follow-up recommendations.
• Follow established safety, compliance, and operational procedures during all field and customer site activities.
• Participate in readiness exercises and assist with emergency response support activities as directed.

This job description is not intended to be all-inclusive. You may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The Company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the Company reserves the right to change work schedules as required, including requiring overtime.

Preferred Qualifications:

• 5+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.
• Demonstrated skillset in troubleshooting techniques, root cause analysis, and basic problem-solving methodologies.
• Technical degree in related discipline.
• Experience with abatement technology and willingness to develop technical expertise.

Required Education/Training/Experience

Candidates should meet at least one of the following:

• Familiarity with Microsoft Suite (excel, word, PPT).
• Ability to interpret technical drawings (P&ID and schematics)
• Strong written and verbal communication skills with attention to documentation.

• Experience in semiconductor, high-tech manufacturing, or related technical support roles.

Physical Requirements and Working Conditions

Must be able to:

• Conduct on-site inspections and audits.
• Work in various environments, including manufacturing and laboratory settings.
• Operate computers and related equipment.

Benefits include: Medical, Dental, Vision, 401(k) Profit Sharing, STD/LTD, Life Insurance, Vacation, Sick Pay, Holidays, EAP and more

*This position is eligible for up to a 5% annual bonus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local/state/federal laws.