Scrum Master - Enterprise Data Management

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. The Scrum Master enables effective, predictable, and value-focused delivery across Enterprise Data Management scrum teams by bringing together Agile discipline, facilitation, coaching, and delivery visibility. This role partners closely with Product Owners, Engineering Leaders, Tech Leads, team members, and business stakeholders to ensure work is well understood, appropriately prioritized, and ready for execution. Success in this role requires a proactive, independent, and action-oriented mindset, along with strong critical thinking, judgment, communication, and follow-through. The ideal candidate will help teams maintain momentum, identify and remove blockers, challenge assumptions constructively, and drive practical continuous improvement. Please Note: Work location for this role is flexible. This position allows 100% remote work from home or work to be performed in any of our major office locations with a hybrid schedule. The Contributions You’ll Make Establish, schedule, and facilitate Scrum ceremonies as needed, including Backlog Refinement, Sprint Planning, Tasking, Daily Scrum, Sprint Demo, and Sprint Retrospective, ensuring each has clear purpose, participation, and outcomes. Coach and influence teams to adopt Agile principles, practices, and behaviors that improve team effectiveness, delivery outcomes, and organizational consistency. Establish and reinforce Agile standards and team agreements, including Definitions of Ready and Done, while adapting practices to fit team maturity, context, and organizational expectations. Enable strong team ownership, accountability, and self-organization by reinforcing transparency, alignment, and shared responsibility for delivery. Maintain clear visibility into team commitments, progress, blockers, dependencies, and risks to support informed decision-making across the team and stakeholders. Identify, surface, and actively help remove impediments impacting flow, focus, or the team’s ability to deliver value, stepping beyond traditional role boundaries when necessary to help the team succeed. Drive follow-through on retrospective actions and continuous improvement efforts, providing actionable feedback to improve team effectiveness. Use metrics and delivery insights to identify trends, uncover opportunities for improvement, and drive better team effectiveness, predictability, and outcomes without adding unnecessary process overhead. Partner closely with Product Owners, Engineering Leaders, Tech Leads, and team members to ensure work is well‑defined, prioritized, and ready for execution. Facilitate alignment with other Scrum Masters and stakeholders when dependencies, sequencing, or shared deliverables require coordination. Help teams navigate ambiguity, identify gaps in thinking, facilitate timely decisions, and drive clarity across competing priorities, ownership concerns, and delivery challenges. Support delivery planning and operational activities, including forecasting, capacity planning, PI Planning, transition-to-maintenance efforts, and ensuring required artifacts, such as Planview and CMDB, are completed and maintained. Minimum Knowledge & Experience High School Diploma or GED required; Bachelor’s degree preferred. High School Diploma/GED plus 2 years of experience may be considered in lieu of a Bachelor’s degree. Minimum of 5 years of demonstrated experience serving as a Scrum Master in a cross‑functional Agile delivery environment. Hands‑on Scrum Master experience required. Certification‑only exposure is not sufficient for this role. Experience supporting technology teams required. Strong working knowledge of Agile and Scrum principles, practices, and team‑level execution. Experience supporting delivery visibility, planning, dependency management, risk identification and impediment removal. Strong facilitation, communication, stakeholder partnership and conflict resolution skills. Ability to build effective partnerships across engineering, product, business and leadership stakeholders, including Product owners, Tech Leads, Engineering leaders and business partners. Comfortable working in fast‑paced, dynamic environments and navigating ambiguity with sound judgment and follow‑through. Ability to think critically, ask thoughtful questions, challenge assumptions constructively, and recommend practical improvements to team processes and delivery practices. Comfortable working with full‑time employees, vendor resources, and offshore team members. Preferred Knowledge & Experience Experience supporting data‑focused teams or Enterprise Data Management environments. Experience in financial services, retirement, wealth, employee benefits, insurance, healthcare, retail, or other complex enterprise environments. Agile certification, such as Certified ScrumMaster (CSM), or equivalent Agile training. Experience supporting multiple Agile teams simultaneously. Demonstrated ability to help teams mature Agile practices while balancing servant leadership with practical execution support. Compensation Pay Disclosure The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $114,480 – $138,070 Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan — with generous company matching contributions (up to 6%) Voya Retirement Plan — employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off — including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn More About Voya Benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well‑reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Equal Employment Opportunity Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya’s name in fraud schemes #J-18808-Ljbffr Voya Financial