Distribution Ops Associate

Description Job Description Distribution Ops Assoc, VOD-Temp, is responsible for providing internal and external support for Video-On-Demand (VOD) content distribution activities for DE+E brands including ABC, Disney Channels, Freeform, FX and National Geographic Networks. A successful candidate in this role must have the ability to self-motivate and work in a detail-oriented, fast-paced, multi-network environment. This role will interact with many internal and external Disney partners such as Media Services, Programming, Media Engineering, Broadcast Operations, Sales, and Marketing. Candidate must always maintain a high level of customer service. As a key point of contact for VOD delivery and CableLabs ADI metadata management, the role will also be accountable for database accuracy and assuring the technical compliance requirements of our VOD partners. Responsibilities: Confirm all entertainment programming assets are delivered as scheduled by programming teams. Provide timely communication and resolution to incoming partner/dMVPD inquiries and support requests. Execute distribution delivery planners and communicate delivery schedules to all entitled partners/dMVPDs. Execute communication of takedown alerts and affiliate alerts for high profile content deliveries and programming priorities. Redeliver VOD packages to partner/dMVPDs, as required. Track partner/dMVPD issues. Oversee automated and manual Aspera VOD and DAI ad and promo deliveries to MVPDs and monitor all distribution to ensure timeliness of deliveries. Perform daily reporting and tactical tasks related to Canoe DAI assets/metadata, Nielsen VOD TIC Encoding data, and daily management of DAI Google reports with Ad Sales. Perform deliveries of media using internal and external applications and tools including Aspera, Signiant, Media Monorail and other internal systems to domestic clients. Manage failures in VOD workflow including trouble shooting automation, manually packaging content when necessary, providing operational support to our VOD partners and ensure all deliveries ordered can be fulfilled in a timely manner. Be a subject matter expert in all department workflows, databases, and software. Be a part of a strong, high functioning team thats able to execute assignments effectively and efficiently. Ensure the prompt resolution of high-level issues related to file integrity, media attributes, and content compliance. Follow all Standard Operating Procedures (SOPs) and assist in documenting department processes. Have an attitude of continuous improvement. Assist manager in developing, maintaining, and enforcing media management, storage and content security policies. Liaison with various TWDC departments and provide a high level of customer service. Skills: Results oriented with the ability to balance other business considerations. Must be able to work all shifts including weekends and holidays. Exceptional communication, collaboration, and interpersonal skills. Team player. Strong understanding of audio/video file formats, television standards, film formats, codecs, bitrates, frame rates, video resolutions, aspect ratios, broadcast audio configurations and electronic delivery technologies. Proficiency with Microsoft Office & Google Suite products. Must work well with little or no supervision and have a strong attention to detail. Understanding of Aspera SFTP software and CableLabs ADI packaging spec. Additional Skills & Qualifications Bachelors degree is desired or relevant work experience in media packaging and distribution. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Glendale, CA. Pay And Benefits The pay range for this position is $35.00 - $45.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Glendale, CA. Application Deadline This position is anticipated to close on Oct 21, 2026. Workplace Type This is a hybrid position in Glendale,CA. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. About TEKsystems And TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems