Medical Front Office - Patient Service Specialist

Front Office Support

Front Office Support position plays a key role by performing various administrative and clerical tasks. Responsibilities include filing, answering the phone, organizing documents, basic bookkeeping, and more. Familiarity with all necessary office equipment, software, and procedures is required.

Responsibilities Include:

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High school diploma or GED.
• 2-3 years of experience in a similar role.
• Formal qualification in office administration, secretarial work, or related training.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.